Here are excellent instructions for upgrading memory on HP Pavilion zv5000 series laptops in seven relatively easy steps. I found links to the disassembly pictures while reading comments on Ask Laptop Freak site and decided to compile them into a guide. Upgrading memory on this laptop could be tricky because one of the memory expansion slots is located under the keyboard. According to HP specifications for zv5000 you can install 2 memory modules up to 1GB each. You should use PC2700 333MHz memory modules.
STEP 1.
First of all, you can add one memory module into the expansion slot on the bottom of the laptop.
STEP 2.
Remove seven screws pointed with red arrows.
STEP 3.
Carefully lift up the keyboard cover. You’ll have play with the cover in order to release plastic latches.

Enlarge image 3.
STEP 4.
Remove four screws securing the keyboard.
STEP 5.
Carefully lift up the keyboard. You don’t have to disconnect the keyboard from the motherboard in order to access the memory expansion slot. Just turn the keyboard over and place it upside down on the palm rest.

Enlarge image 5.
STEP 6.
Here’s the memory slot you are looking for.

Enlarge image 6.
STEP 7.
Spread latches on both sides of the memory module and remove the old 256MB module and install a new one.
HP Pavilion zv5000 laptops will not take more then 2GB (1GB module in each slot).

Enlarge image 7.
UPDATE: HP Pavilion zv5000 LCD removal and backlight replacement instructions
Static electricity can kill your laptop. I recommend wearing an anti-static wrist strap while working with internal parts of your laptop.
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March 2nd, 2008 at 5:52 pm
[...] By the way, memory installation instructions for a HP Pavilion zv5000 laptops are similar. [...]
March 17th, 2008 at 3:36 pm
This was worked out great. I’m pretty handy with tools, but by no means, a PC Tech. Thanks!
March 22nd, 2008 at 11:04 am
Thanks for the instructions! I’d tried before, but didn’t realize I could lift out the keyboard.
April 4th, 2008 at 11:45 pm
thanks a great deal ur information satisfy my quest
April 5th, 2008 at 4:10 pm
Great instructions BUT…my zv5000 will not accept anything over 256 in the slot under the keyboard, or nothing but BSOD. It says 1280 max on the HP support site and I confirmed it is 1280mb max. Check the website for specs before you buy more than you can handle.
April 12th, 2008 at 3:41 pm
These instructions are great. I installed 2×1Gb RAM in my HP zv5000 in no time and it runs beatifully. This is after searching in vain for hours through the HP technical guides for where the 2nd RAM socket is located. Thanks!
April 17th, 2008 at 2:02 pm
Thanks for the excellent notes and photos. I could not have attempted this without help such as you provided. My zx5040 worked exactly like this and I now have the 2GB installed as well. For the person who had difficulty with the RAM capabilities, try PCPitstop.com as the test will give you the capacity allowed. Thanks again.
May 23rd, 2008 at 10:34 am
Thanks a lot for the instructions.. I was able to upgrade my RAM in 15 minutes thanks to your detailed description!.. You rock!!!!
May 30th, 2008 at 4:26 pm
Hi! Ten Thousand Thank-You’s for posting these crystal clear illustrated instructions. I purchased 2Gb of RAM to upgrade my HP ZV5410us a year ago, and I was really bummed when I opened the memory bay on the bottom of my laptop and found only one RAM slot. I almost gave that second stick away! Jay is right – 15 minutes to 2Gb of RAM and yes, you do rock. I am so happy I stumbled on your website, and I will be referring others to here who need help in this area.
My sincere gratitude for breathing a new pep into this aging laptop. You’re awsome
May 30th, 2008 at 5:00 pm
And BTW – this is to address Mike D’s comments regarding HP’s memory recommendations … HP stated the same about my computer as well…but what do you know…here it is recognizing all 2 Gb after the upgrade. I think HP wants to sell new computers by dishing out that crock of steaming poop, which sort of makes me steam a good bit at HP
. Point being, what the heck, give it a whirl! Just verify the return policy at the store you’re buying RAM from, and return the RAM stick if it doesn’t work! Be shopper savvy, be careful upgrading, and Good Luck!
June 2nd, 2008 at 5:06 pm
Thanks for this howto!!! i love you!!!
June 3rd, 2008 at 8:23 am
Much thanks!
June 27th, 2008 at 5:44 pm
[...] Here’s another guide for HP Pavilion zv5000 laptop. How to remove keyboard and replace memory. [...]
July 2nd, 2008 at 3:19 pm
Excellent diagrams. Something that HP lacks with their tech/service manuals.
Thanks again, you made my day go better. -j
July 6th, 2008 at 3:31 pm
I can’t thank you enough for publishing this “how to”! No where on HP’s site did it mention anything about where the “hidden” memory module slot was at. Then, finding your tutorial, which even told me which screws to take out, was a godsend!!!
Thanks a ton for taking the time to put this resource on the web for others to use… =)
August 13th, 2008 at 6:24 am
Thanks for all that you have done here regarding upgrading and repairing my HP Pavillion zv5000!!! Your efforts made the work possible and tolerable also!!! It went exactly as you described in the photos and documentation. I replaced an LCD screen and upgraded my memory to 2GB. Your site made it possible…thanks again!!!
August 17th, 2008 at 11:12 am
Awesome instructions…got pny 1gb from newegg for $43 including shipping…15 minutes of install and 2gb of RAM…that and a new 250gb hard drive have really added life to my zv5410!!
August 25th, 2008 at 2:21 pm
Thank’s!!! Very good manual..you have helped me in this operation! I love this notebook, is fantastic. Greetings from Italy
September 3rd, 2008 at 8:18 pm
I upgraded my wife’s zv5000 to 2GB RAM. No problems; worked the first time. Didn’t even lose any screws. Great job on the procedure.
September 7th, 2008 at 10:44 am
After going through a “dry run” of upgrading memory for laptop, the lcd screen stays black. I also noticed that the wireless button does not light up anymore. All of these worked fine prior to walking through the steps. Any suggestions as to what might be going on?
Keith
September 7th, 2008 at 10:54 am
Keith,
Make sure the new memory module is installed correctly. Try reseating it.
Also, it’s possible that your new memory module is defective, try installing the old one.
If your laptop works with the old memory module but will not start with the new one, your new module could be bad.
October 12th, 2008 at 9:54 am
This is a completely novice question but.. If I remove one of the 256 memory modules and replace it with a 1gb will I lose programs or files on my computer? I used the instructions to replace my keyboard btw and it works wonderful. Now I would just like to replace or upgrade the memory but I dont want to do anything until I know I wont mess something up. The instructions seem to indicate that there is an empty slot somewhere? Both of mine have a 256 in them.
October 12th, 2008 at 10:40 am
Carolyn,
Nope, you will not lose anything. All your data is stored on the hard drive.
This laptop has two memory slots. On on the bottom and the second one under the keyboard.
October 13th, 2008 at 1:36 am
I replaced the 256Mb memory at the bottom with 1GB and I can not start windows (getting the options below). After trying many things, I reformatted and installed Win XP SP2 again and it worked. But the next time I turned it on, I had the same problem. I get the following options when I turn it on:
1) Safe mode (OR safe mode with Networking OR safe mode with command prompt)
2) Last known good configuration (your most recent settings that worked
3) Start windows normally
whatever I try, Windows try to start and they just hang…
In the setup I can see that there is 1408Mb memory which sounds right.
October 13th, 2008 at 12:15 pm
Tony,
Maybe the new 1GB memory module is bad. Did you try removing the 1GB stick and testing the laptop with the original 256MB module?
October 15th, 2008 at 6:39 am
Exactly the same problem when I use the two original memories and at their original slot (at the setup now it shows 640M which makes sense again for 512K+256K).
BTW, when I got the new memory, first thing I did was to change the 512K with the 1GB. I had the same problem and after trying many different things at the startup of Windows at some point I managed to make it work. To be honest I am not sure what I did, that made it work. Then I thought…why should I have the 512 out and not replace the 256. So then I got to the same problem. I am guessing that it can not be the memory after all these…
October 15th, 2008 at 6:46 am
One more thing which I guess it is a bit stupid but I will mention. I have taken the battery off because it only lasts 1-2min, but it shouldn’t affect anything. I have it forgotten somewhere else at the moment.
October 15th, 2008 at 8:13 am
Tony,
Try installing memory modules one at a time so only one slot is occupied. Try different modules in each memory slot. It’s possible that one of the slots has a damaged pin inside. Take look inside the memory slots, maybe you can see something.
Try cleaning contacts on the memory module with pen eraser, maybe they got oxidized.
Also, run hard drive test. Maybe the hard drive is going bad and it’s just a coincidence that it failed when you replaced memory. Try Hitachi’s drive fitness test. I lined to this utility in “Useful Links” in the right sidebar.
October 16th, 2008 at 6:34 am
I tried to use all three memories (256K-512K-1G) one at a time and at one slot at a time. The problem remains. However at the setup every time I see the corresponding memory size. Does this mean that the problem has nothing to do with any of the memories?
To go ahead with the hard drive test, it seems that I need a diskette? But my PC has not floppy drive. Or did I understand wrong?
October 16th, 2008 at 8:45 am
Tony,
Sounds like that. Apparently your memory is good.
You can download an iso file (CD image) and burn it on a CD. After that you boot your laptop from that CD and run HDD test.
October 17th, 2008 at 6:30 am
I did the test (tried both Quick and Advanced) and it was successful. What can I try next?
October 23rd, 2008 at 1:53 pm
Thank you so much. That was a perfect tutorial. Five minutes and I upgraded from 512MB to 2GB on my aging zv5320 with two sticks I bought off ebay. Will hopefully get a few more years out of it yet!
October 31st, 2008 at 12:15 pm
Great guide!
I can confirm this works on my Pavilion zv5000. Very happy now… hopefully I can get a few more years use out of this.
Cheers!
November 13th, 2008 at 5:34 am
Like other potential upgraders, I spent hours on the internet searching for the location of the second slot. Your illustrations (and thank you for the information)solved the problem. During my installation, I experimented and discovered that the memory system worked with, a 1GB in the first slot, and my remaining 256mb in the “under the key board ” slot, for my HP Pavilion zv5368.
November 19th, 2008 at 4:56 am
Just wanted to say thanks for your effort…
November 21st, 2008 at 10:29 am
I am up and running much faster, with the new cameras and size of each photo, it used to take a while to browse them, now i can zip thru them with ease. THANKS for the help, it was so easy and simple.
December 9th, 2008 at 9:56 am
Great instructions. Followed the steps exactly and I’m back in business. While I had it apart I cleaned the cooling fans and grills. What a mess!
Thanks
December 13th, 2008 at 8:18 pm
this is heaps good
it helps heaps
thanks so much
December 21st, 2008 at 11:57 am
Thank you for this information.
I live in Sweden and would like to buy the memory to my Pavilion zv5000 here.
Can someone please tell me if it’s the right memory here and/or here (there are pictures)?
December 21st, 2008 at 12:03 pm
Sten J,
Looks like both of them are 1GB PC2700 modules.
Both memory modules should work just fine.
December 25th, 2008 at 9:05 pm
I’m putting in a 1 Gig, and a 512, does it matter witch slot I put each one in?
December 25th, 2008 at 11:29 pm
Ben M,
You can use either slot.
December 30th, 2008 at 9:17 am
Thanks for the tutorial! Someone just gave me their old zv500, with some more memory this will be a great laptop.
January 3rd, 2009 at 12:24 pm
Thanks for the instructions. I upgraded my HP zv5000 to 2GB ram. I started with a single Kinston 1GB chip from FRY’s. Blue screen at start-up. I returned the Kinston chip and bought two Corsair 1 GB chips. I installed both in 10 minutes. Up and running with no troubles. Thanks! Nate
January 4th, 2009 at 7:14 am
is it possible to use the memory cards of a Toshiba tera S2? I have two of 1gb left.
January 5th, 2009 at 12:59 am
Richard,
Do you mean to use these memory cards in a different laptop? Sure you can.
January 5th, 2009 at 10:50 am
Many Thanks!
Nice work!
Ron
January 8th, 2009 at 4:56 am
I’d like to know were is the RTC battery on hp pavilion zv5000 because I want to rest the bios.
January 14th, 2009 at 6:31 pm
Just replaced 2 x 1GB of what I understood was the correct memory for my zv5000
However, now my laptop boots up ok, but just when done, it reboots again. Now in perpetual loop of loading all the way to the desktop, then rebooting. Any ideas? The couple of times the desktop loaded for more than a few seconds I checked the configuration and it showed 2GB. Why reboot then?
January 22nd, 2009 at 6:41 pm
I just upgraded my HP zv5000 to 2GB ram. I followed your easy directions and replaced both memory modules in less than 5 minutes. I now have 2GB from Crucial Technology up and running. Thanks for the detailed instructions.
January 24th, 2009 at 9:01 pm
I am pretty ignorant when it comes to all of this. I would really like to purchase some more RAM for my hp pavillion zv5000. After reading this I feel comfortable that I can do it and have been searching for PC2700 333MHz memory modules. I’ve come across plenty at amazon but I am a little confused about the different PIN numbers I’ve seen. I’ve seen some that say 200PIN, 184PIN, etc. I was wondering what is the best to get and does the PIN numbers even matter, what do they mean? Thanks so much.
January 24th, 2009 at 9:09 pm
This is the link to the one I am thinking about purchasing. Will this work with an hp pavillion zv5000
January 25th, 2009 at 1:30 am
I need to go one step further and solder a new dc connector. It is a maze of screws and layers. Any chance of getting pics or a description on how to proceed. Thanks
January 25th, 2009 at 10:21 pm
Ayanna,
A memory module with 184 pins is used in desktop computers and you cannot use it in a laptop. You have to buy a SO-DIMM module which has 200 pins.
You linked to a Crucial 1GB PC2700 DDR 333MHZ 200PIN SODIMM module and it should work just fine. That’s the right one, if you are looking for a 1GB module.
January 25th, 2009 at 10:23 pm
Simon,
Yep, this lappy has many screws.
You’ll find step-by-step disassembly instructions in the official service manual, it’s a 4MB pdf file. Might take some time to download.
I believe in this model the power jack is soldered to the motherboard. In order to resolder or replace the power jack you’ll have to remove the motherboard.
January 26th, 2009 at 9:20 am
I’d like to know were is the RTC battery on hp pavilion zv5000 because I want to reset the bios.
sorry for repost, but i need the answer, because in the manual isn’t specificat
January 26th, 2009 at 9:53 am
Simion,
In an HP Pavilion dv5000 the CMOS (RTC) battery is soldered to the motherboard, on the opposite side from the CPU socket. You cannot find this battery in the manual because it’s not replaceable, it comes with the motherboard. I guess you can unsolder the battery from the motherboard, but I’m not sure if it will fix whatever problem you have.
Take a look at this picture of the motherboard.
January 26th, 2009 at 11:25 am
Thanks.
January 28th, 2009 at 9:07 pm
Thanks, the instructions were clear and the pictures really helped!! Worked like a charm.
February 4th, 2009 at 5:32 am
Dude, this tutorial is owesome.
I got one ZV5000 last time i´v been to US, and now i can give it an extra life.
I just need to make sure i can change the inner slot as well, because HP says that it only support 1280mb.
Thanks a lot, u have fans in Brasil.
See ya…
February 4th, 2009 at 5:27 pm
Thanks a lot!
That’s all I needed answered
Zv6130 is a great NB (apart from the slack Chipset/Video gart controller). All it needs to work properly is a memory upgrade (A sata HDD would be great too… but that’s another whole story)
Thanks againg
February 15th, 2009 at 9:55 am
Hi Laptop Tech, your tutorial is ok but unfortunately I ve got problem with memory. my Pc doesn’t see any of them. I ve tested a module at once with no results – it always says: 256 MB. At lest thanks to you I was able to open it and put enverything back again so I m stll using the original ones – the ones that work. I’m really disappointed by the seller. That’s the product I ve bought DC890B 1GB PC2700 SODIMM HP – I’m not an expert but it seems to me it should be o.k. Bye.
February 20th, 2009 at 10:19 am
Can anyone here help me out to find the cmos(rtc) battery for an hp pavillion zv 5000? i meant where can i buy one like that ?
CR2032 looks to be compared with the original in the motherboard, any help is very appreciated
Thanks a lot
February 20th, 2009 at 10:22 am
sorry i meant that the original cmos battery wich is now in the motherb is smaller in size than the CR2032, wich i was told is the one needed to replace the old one, i think that is wrong cause it does not look like the original at compared to the size, probably the voltage is the same wich is 3 volt, any help is vert appreciated
February 23rd, 2009 at 3:28 am
BRAVO!
Finally a website which gives clear instruction how to change memory with easy understanding pictures.
That’s the way it should always be…
It was simple to change the memory that somthing I’m not used to do.
Keep on doing great job like that!
March 5th, 2009 at 8:01 pm
Thank you for this. My laptop went dead and it turned out if was faulty memory under the keyboard. Replacing the memory fixed the problem. I really appreciate your help.
March 7th, 2009 at 10:42 am
I’m having problems with my HP NX9105 (same as a zv5000 inside) It’s losing it’s time and date settings so I’m assuming it’s the cmos battery. As someone else has mentioned though, it’s soldered to the motherboard – at least what I THINK is the cmos battery is soldered to the board! I’ve got the machine pretty much stripped into tiny pieces and what I think is the battery is a small silver disc (just slightly larger than a shirt button (half the size of a Cr2032)
It’s just to the left of the ribbon cable socket for the keyboard – looking from above the machine.
Could someone please confirm that I’ve located the right component and possibly advise a suitable replacement? It looks as if the tags could be cut but I’d need to now correct voltage and polarity for a replacement. I reckon I could run a couple of wires from something like a Cr2032 located where there is a bit more space.
Any ideas folks?
March 7th, 2009 at 11:18 am
Graeme,
If the CMOS battery is soldered to the motherboard, it will look like one on the picture 3 here:
CMOS battery also know as RTC battery
You can solder a new battery, but you’ll have to find a replacement first. Unfortunately, HP doesn’t list this part separately. I don’t know where they sell new CMOS batteries like that. Please let me find if you can find it.
March 8th, 2009 at 2:46 am
just followed you instructions for upgrading ram on a hp pavillion 5000. so easyy to do. 15 mins in total.now running 2g. keep up the great work. going to try hard drive next.
March 16th, 2009 at 7:03 pm
This was a great help for me. Thank you for the posting and for the pictures. They say a picture is worth a 1000 words. I believe your pictures are worth my girlfriend happiness. I just replaced her RAM. I get the credit though.
March 20th, 2009 at 12:56 pm
Great, easy way to learn, I cant upgrade this hidden memory in my computer.
March 29th, 2009 at 8:22 am
In my field I re-write instruction manuals for users so they make sense. The step by step with the clear pictures (showing the screen flat is a gem)along with the clear written instructions are an example of how things should be done.
Thank you for great work.
April 1st, 2009 at 12:21 pm
I have a zv6000 with a 40gig hard drive and want to upgrade to a bigger hard drive –
What is the easiest way to copy the old one to a new one???
Is there a jig that I can plug into the hard drive slot with 2 slots so I can plug in both hard drives to copy the old to the new?
(back in 70-80’s days of being a bench tech fixing TV’s I had sets like that for modules going into a motherboard)
Thanks for the great tutorial on changing the hidden memory! – I just ordered another 1g to replace the 256 in that slot.
April 1st, 2009 at 12:59 pm
Rich Bingham,
You can use a hard drive imaging software. I’m using Norton Ghost 2003.
You install this software on your old hard drive. Run the program, create an image of the drive and burn it on CDs or DVDs. After that you replace the hard drive and boot from CDs/DVDs you created with Norton Ghost. Reimage the new hard drive, restart the laptop and you are ready to use it. That would be the easiest way.
April 7th, 2009 at 2:47 pm
Be careful about putting more memory in your machine. If you go to the manufacturers website they MUST provide the specifications to your model. Look and see how much memory it CAN have in it to run and which specific type of memory is important. They also run at different speeds. I recently upgraded my zv5620us Notebook with 1GB 2700 333Mhz of RAM. The only RAM that should be upgradeable is inside the panel on the back of the zv5000. The one under the keyboard is only replaceable with the exact same type. BE VERY CAREFUL WHAT YOU PUT IN YOUR MACHINE OR IT WILL NOT WORK and you will have thrown away a whole lot of money because nobody takes returns on electronics anymore.
April 7th, 2009 at 7:32 pm
I’m sorry. I transposed two numbers on my model number. It is a zv5260us. The maximum memory for it is 1,280MB. The 256 MB under the keyboard and 1,024MB under the bottom panel.
April 12th, 2009 at 1:36 pm
Thanks a lot for the instructions and pictures to go – extremely helpful for my old zx5000. Now let’s fire up this baby and see how she’ll perform…
April 12th, 2009 at 1:42 pm
…and it worked like a dream. Awesome!
April 13th, 2009 at 3:36 pm
Guys,
My zv6115ea got a knock and broke the screen.
while checking it out prior to sourcing a new panel i could only get the s-video out to work.Nothing from the external vga.
I heard someone say the internal video crd can come loose,how do i get at it and can it be replaced if ness?
Thanks
April 18th, 2009 at 4:10 am
Hi
Which processor can I put in the laptop? Now there is a 3200+ but I dont know if it´s clawhammer oder newark so I am unsure to buy 3700+ or 4000+. What´s the maximum I can go up to?
Anybody any ideas?
THx
April 19th, 2009 at 4:06 pm
csm,
If the s-video out works, the video card operates properly and it’s not necessary to replace it.
Test the VGA output again. Turn off the laptop, plug in the monitor and start the laptop. If the external monitor is not detected automatically, try switching video from the internal to external modes using Fn+F4 keys. Hold down the Fn key and at the same time press on F4 key.
May 18th, 2009 at 9:35 am
will this make my computer run faster ??
even though my 60gig hd i only have 1 gig left of space ??
July 14th, 2009 at 10:54 pm
I did this. Every website I have seen shows the same chip numbers. So I bought them and installed, and when the computer started, the monitor did not work. I put the old ones back in, and it works fine. Why? Could the RAM modules I bought just be defective? Or is there something I need to do before the upgrade?
July 19th, 2009 at 12:41 am
Nick,
I assume you are installing the right type of memory. Remove old modules and try installing new once one by one. Try different slots. Test the laptop with each module separately. Will it start with only one module installed?
July 29th, 2009 at 8:45 pm
With one RAM module installed in the easy access slot, it booted up and ran almost normal. It had difficulty booting up at times, USB drives not working and other small annoyances. Thinking that was viral, I went to my local scrubber to have the hard drive scanned. It was fine, and he mentinoed sometimes a module doesn’t work with your computer. Once it wouldn’t even boot up in safe mode. So I put the original 256 that HP installed back in, and am going to order name brand. The ones I got were from a local store, similar to a Comp USA.
August 2nd, 2009 at 2:31 pm
I have a laptop “HP Pavilion zv500″ and want to upgrade the RAM up to 2GB. So I bought 2 pieces of “TRUMP PC2700 DDR 1GB-400MHz SO.DIMM”. When I installed one and it went well, but when I installed 2 pieces at the same time, I got crash(memory error) on the browser, and other Software.
Do you know why?
Thank you
August 4th, 2009 at 5:46 am
This is great. I have a 5 year old HP. Still running well, never crashed HP is good quality, but I’ve been thinking about upgrading the RAM, as well as a few other changes. This is really going to help me out.
Thanks.
September 2nd, 2009 at 11:17 am
My screen stays black, too.
i put in two 512 MB 400 mhz SDRAM SO-DiMM.
it does not work with only one, too
Should i try 333 mhz ?
Sry for my bad english. I’m from germany.
September 9th, 2009 at 12:46 am
Hey, thanks for the site. Very helpful. However, when I installed the new 1gb memory chip and put the computer back together, the keyboard will no longer type. Any ideas??
September 10th, 2009 at 11:07 am
I have a hp dv2000 , I have problems with screen inverter, Pc does turn on and even hard drive work , that happen for same problems with the screen inverter, guys can you please let me know , how I repair that problem, I order part a ebay, in I still waiting for that part, i guess i order a china, I live at Miami………jajajaja ….funny ………ok …..can someone help me please, thanks, guy’s Sincerily Ben.
September 10th, 2009 at 11:15 am
Ben,
Not sure what your question is. Are you asking for help with replacing the inverter board? In one of the previous posts I published a guide for HP Pavilion dv2000 notebook. It has step-by-step inverter removal instructions. Does it help?
September 10th, 2009 at 9:55 pm
Ken,
Did you replace memory in the internal slot? Most likely you accidentally pulled the keyboard cable from the connector. Try reconnecting the cable.
September 19th, 2009 at 3:49 pm
I am having some problems with my zv5000 first everytime i load something to it , it will jus crash, i now change the hard drive the Operating system load alright but now it is unable to boot i am getting black screen. What do i do? neil
September 19th, 2009 at 4:12 pm
neil,
Could be memory related problem. Do you have two memory modules installed in your laptop?
Try removing memory modules one at a time. Test the laptop with each memory module separately. If one of the modules is bad, the laptop should work fine with another module.
If you have only one memory module installed, try replacing it with a known good module.
October 10th, 2009 at 10:25 am
The instructions worked fine but unfortunately my laptop won’t take the 1GB stick of ram if placed under the keyboard. If placed there the screen stays black when the computer is turned on. It works when placed in the “upgrade slot” under the computer but the computer doess seem to get somewhat unstable (blue screens). Not entirely suitable for upgrades I’m afraid.
October 12th, 2009 at 9:29 am
HELP! I have a zv5410 (which worked fine, just a little slow) and I tried upgrading to a 1GB module. I tried it in both slots, with and without one of the OEM 256MB’s in the other slot and it will not completely boot up. After one of the first attempts, I put both original 256’s back in and it worked just as before. But now, after trying the GB module again, the system only comes on with a black screen with various “safe mode” options. Nothing I do will get it past that screen. Has anybody seen this and/or no how to fix it?
October 13th, 2009 at 4:20 pm
when i installed my corsair 1GB on my zv5000 i got blue screen and at bios show me teh max of memory i have and its 512mb and i have 1gb+256mb installed, can someone help me pl0x ?
October 28th, 2009 at 5:17 pm
Bought two 1GB modules from Newegg. Followed these directions and worked great the first time. For my wife’s zv5000. Thanks.
November 14th, 2009 at 9:44 am
thanks for these directions with pictures! worked perfectly.
November 17th, 2009 at 6:38 pm
GRaciassssssssssssssssssss!!!!!!!!!!!!!