Comments on: How to repair or replace broken hinges on HP Pavilion dv9000 series notebook

By: Adrian

Adrian — Wed, 11 Aug 2010 15:13:00 +0000

HP (and other computer companies) intentionally make the hinges out of aluminum. The actual hinge is aluminum with added steel components, less than 1/8″ thick. Just get a magnet and see it for yourself. This is NOT PROFESIONAL QUALITY. Not even kid’s toy quality. It should be a penalty and be put to shame for such a SCAM and FLOWED design.

By: Me2

Me2 — Wed, 23 Jun 2010 01:42:06 +0000

Hmmmm just found this site…..I’ve had a dv9000 and nothing but trouble with it…..first one of the hard drives failed, replaced and failed again under warranty, the bloatware pre installed made the wireless stop, the battery now has around 33% capacity whereas my old Acer I gave my kids is 2 yrs older and still has 85% and never has any trouble…now the right hinge broke on the HP and the left is loose in the case but very stiff, just ordered replacement hinges from ebay for around $20 so will fix it but NEVER buy an HP anything again……oh the plastic junk cover is broken around the hinge so I will have to glue it somehow….

By: Jo Morris

Jo Morris — Wed, 03 Mar 2010 14:18:23 +0000

I had a working laptop with a few lines in the screen,, replace the screen no problems.no light but power in. Can any one help

By: Laptop Tech

Laptop Tech — Fri, 22 Jan 2010 17:31:46 +0000

talking to HP is the most frustrating annoying experience i have ever had with customer service.

This is so true!
Yesterday I tried calling HP in order to find a new part number for the HP Mini 1100 keyboard because the original keyboard is obsolete an cannot be ordered.
I couldn’t find the replacement keyboard part number nowhere even though I’m a certified HP tech and have access to all HP sites for technicians.
They hang up on me once and transferred me at least 10 times from one department to another all around the world. They were absolutely no help to me. I spent 1 hour trying and finally gave up.
Would I buy an HP laptop after that? No Way!
After all, I called SparePartsWarehouse and got helped in 5 minutes.

By: hk

hk — Fri, 22 Jan 2010 01:37:37 +0000

I have had my left hinge replaced under warranty after my entire screen cracked but now my right hinge loose and feels exactly the same. I am afraid if i dont fix it my screen will crack the same as the left. I have bought several hp laptops for work 7 in all as well as over 20 desktops and talking to HP is the most frustrating annoying experience i have ever had with customer service. I am not even going to bother phoning about my right hinge but I will never buy another HP product. I totally agree with VA HP customer service are the most annoying rude people i have ever dealt with. I was so angry i phoned every day for 2 weeks and was treated like s@#t.

By: VA

VA — Wed, 30 Dec 2009 02:51:35 +0000

Thanks for the details.
Same here, broke my laptop left hinge and out of warranty… Hp support sucks… Not found anything so rude and bad in my life. Never buy HP product.

By: Raptor21

Raptor21 — Fri, 25 Dec 2009 21:25:13 +0000

I am an another victim of HPs poor manufacturing quality. What i dont understand is why would they only cover this manufacturing fault for a limited period of time? If they have acknowledged their fault by providing free repairs till May 2009 what exempts them from being guilty after May 2009? I simply dont understand… there should be a lawsuit against HP for betraying their customers. I for one would never feel comfortable buying an HP product ever again.

By: Laptop Tech

Laptop Tech — Sat, 28 Nov 2009 07:45:53 +0000

MP Bones,

Actually looks like a pretty easy fix, just need the parts.

Yes, it is. If you have the hinge and some technical skills.

By: MP Bones

MP Bones — Sun, 22 Nov 2009 21:50:07 +0000

My left screen hinge just broke also. But the worst part is I’m in Iraq now and the parts will take foreve to get here. Hopefully it don’t get any worse, my laptop is my life here to keep from going crazy. Actually looks like a pretty easy fix, just need the parts. I’m not even going to wast my time with calling or emailing HP.

By: Laptop Tech

Laptop Tech — Tue, 03 Nov 2009 05:37:05 +0000

JTW,

I made another guide for replacing the broken hinge in HP Pavilion dv9000. Check out here: http://www.insidemylaptop.com/how-to-replace-broken-left-hinge-in-hp-pavilion-dv9000/
You’ll find more detaild info about hinges. Also, check out comment #28 by Thom.