Comments on: Problems with power socket in Toshiba Satellite L305/L305D and L355/L355D

By: texxs

texxs — Wed, 24 Feb 2010 06:38:05 +0000

Okay, Can anyone tell me how to get the top cover off and what the name of the special tool I need for the one funky screw on the bottom is? (we’re having the same problem but can’t even get the case open).

Thanks!

By: Wasconet

Wasconet — Mon, 15 Feb 2010 23:08:51 +0000

My toshiba freeze when i plug in AC but works normal in save mode any help? Thanks

By: Bob

Bob — Thu, 11 Feb 2010 16:58:12 +0000

I have a two A215-S7428’s and also have this problem with both of them and have been reading about this problem for at least 1 year ever since my problem started !!!!!!!!!!!!!!!! I agree with you Joseph : ( We should alllllllllllllll send a nasty gram to Toshiba about this obvious manufacture’s FLAW ( defect, brain dead design,etc………..) ! How stupid do they think we are ! I personally have not only sent my personal objection to this mind boggleing issue to Toshiba for not fixing the problem a long time ago, but I have also sent it to BBB ( better business bureau ) for not covering it under their warranty !!!!!!!!!!!!! (SOUNDS LIKE ANOTHER JAPANESE COMPANY DOESN’T IT !!!!!!!!!!!!!!!!!!!!! )

By: Joseph

Joseph — Thu, 11 Feb 2010 02:03:28 +0000

Unfortunately my Toshiba Laptop Satellite L305D-S5881 had the same problem experience by many of you, in most cases, just after the warranty is expired. I truly believe that this is a manufacturer’s design problem Just like Toyota, Honda and many other manufacturers who are recalling their products because of manufacturing defects, Toshiba should take responsibility to address changes to the design of these Laptops with specific reference to the power port, and should be held accountable to refund customers who had to pay for repairs cost out of pocket I feel the urge for all of us to band together to forward a complaint to a consumer affairs agency to get representation to ensure Toshiba change the way they do, or don’t do business.

In the meantime, I had mine repaired, a job well done, by Technicians at:
NEW PCS Inc. Brooklyn NY

By: Colette

Colette — Thu, 04 Feb 2010 05:01:50 +0000

I am so glad to hear that others have the same problem. My laptop wasn’t even one year old yet when my jack feel into my computer. I, too, like many above, was told it wasn’ covered under the warranty because it was “customer abuse”. How absurd! The only thing I ever did was plug the power cord in and then take the power cord out. I am very careful with my laptop because I use it for work (I am a teacher). I fought for coverage and did get it fixed at Toshiba’s expense. I was told, however, by the service center that I was lucky that they paid to have it fixed and not to count on it again. I suspected that it had to be a common problem because of how quick Toshiba wanted to distance themselves and blame the customer. If you can’t plug in your power cord without the jack breaking, then there is a serious design flaw. I’ve been through design flaws with lemon products years ago with Chrsyler. I will never buy another Toshiba (this one was given to me as a b-day gift), not because the product is sub-quality, but mainly because of Toshiba’s refusal to stand behind their products. My son has a cheaper and smaller Toshiba laptop and has never had a problem with anything including the power cord. He’s a college student so I’m sure he isn’t as particular about his laptop as I am about mine. I am convinced it is a problem with this model. Has anyone else had the outside cover on the power cord split open near the battery? That’s my latest defect.

By: Clyde D.

Clyde D. — Tue, 02 Feb 2010 09:41:20 +0000

I have a L355 that won’t power on but the power jack doesn’t appear to be pushed in as in your repair guide nor does it seem loose. I have checked the DC output and its good (19v). Could it still be the power jack?

By: Riky

Riky — Fri, 25 Dec 2009 13:15:51 +0000

I have problem with my laptop. My laptop is toshiba A205. When the laptop off and the battery charges with the AC adapter plug in the laptop. But when the laptop on and I try charge the battery with the charger plug to laptop, and what happen ? My battery can’t charge and suddenly my system of laptop hang / error ( I can’t move my touch mouse and type the key). Please help Me ?

By: Laptop Tech

Laptop Tech — Mon, 21 Dec 2009 22:53:01 +0000

justin,

is there a recall on Toshiba l300 i just had it 12 months and the screen is loose and hinge is about broke is there a recall

I haven’t heard of any recalls.

By: justin

justin — Fri, 18 Dec 2009 01:56:55 +0000

is there a recall on Toshiba l300 i just had it 12 months and the screen is loose and hinge is about broke is there a recall

By: Laptop Tech

Laptop Tech — Fri, 23 Oct 2009 02:35:06 +0000

julie,

We replaced the power jack with the one shown on your page but now the charger dont seem to fit the jack..do we need to get a new power plug and what size would that be

Apparently you got a wrong one. Did you use Toshiba jack or generic one from RadioShack as I explained in this guide?