HomeIs your Toshiba laptop asking for the BIOS password even though you didn’t set up the password? Most likely this is Toshiba’s fault.
Here’s very interesting information I found on Toshiba website. They posted this information in Support Bulletins.
The computer models listed above may display a “Password =” prompt when the computer is turned on, even though no power-on password has been set. If this happens, there is no password that will satisfy the password request. If the computer is turned off and back on again, it is very likely that the same password prompt will appear. The computer will be unusable until this problem is fixed.
If the problem has not happened yet, you can prevent it from happening in the future by upgrading the BIOS to the newest version.
The occurrence of this problem on any particular computer is unpredictable — it may never happen, but it could happen any time that the computer is turned on. If this problem does occur, it will be necessary to send the computer to a Toshiba Authorized Service Provider, who will fix the problem at no charge to you.
Did you see that? TOSHIBA WILL FIX THE PROBLEM AT NO CHARGE TO YOU.
Here’s a list of Toshiba laptops affected by this problem:
| Satellite A100-SP471, A105-S4364Tecra A7-ST5112, A7-ST7711, A7-ST7712 |
| Satellite A100-ST8211, A100-ST1042, A100-ST1041, A105-S4001, A105-S4002, A105-S4004, A105-S4011, A105-S4014, A105-S4022, A105-S4074, A105-S4104, A105-S4054, A105-S4102, A105-S4124, A105-S4114, A105-S4132, A105-S4134, A105-S4064, A105-S4024, A105-S4144, A105-S4342, A105-S4284, A105-S4274, A105-S4254, A105-S4244, A105-S4214, A105-S4204, A105-S4211, A105-S4201, A105-S45472, A105-S4547, A105-S4397, A105-S4374, A105-S4384, A105-S4334, A105-S4324, A105-S4304, A105-S4294, A105-S4344, A105-S4092, A105-S4084, A105-S4184, A105-S4194, A105-S4174, A105-S4164, A105-S4154, A105-S4034, A105-S4094, A105-S4051, A105-S4031, A105-S4021, A105-S4012Tecra |
| Satellite A130-ST1311, A130-ST1312, A130-ST1313, A135-S2246, A135-S2256, A135-S2266, A135-S2326, A135-S2336, A135-S2356, A135-S4637, A135-S2426, A135-S2396, A135-S2386, A135-S4527, A135-S2346, A135-S2376, A135-S2276, A135-S2286, A135-S2296, A135-S2306 |
| Satellite A135-S4407, A135-S4417, A135-S4427, A135-S4437, A135-S4447, A135-S4457, A135-S4467, A135-S4477, A135-S4487, A135-S4507, A135-S4478, A135-S4488, A135-S4498, A135-S4499, A135-S4517, A135-S4656, A135-S4666, A135-S4677, A135-S4727 |
| Satellite A200-ST2041, A200-ST2042, A205-S4537, A205-S4557, A205-S4567, A205-S4577, A205-S4578, A205-S4587, A205-S4597, A205-S4607, A205-S4617, A205-S4618, A205-S4629, A205-S4638, A205-S4639, A205-S4707, A205-S4787, A205-S4797 |
| Satellite A200-ST2043, A205-S4777, A205-S7442, A205-S7443, A205-S7456, A205-S7458, A205-S7459, A205-S7464, A205-S7466, A205-S7468 |
| Satellite L35-S1054, L35-S2151, L35-S2161, L35-S2171, L35-S2174, L35-S2194, L35-S2206, L35-S2316, L35-S2366 |
| Satellite L35-SP1011 |
| Satellite M200-ST2001, M200-ST2002, M205-S3207, M205-S3217 |
| Satellite P100-ST7111, P100-ST7211, P100-ST9212, P100-ST9612, P100-ST9412, P100-ST1071, P100-ST9732, P100-ST1072, P100-ST9762, P100-ST9772, P100-ST9752, P100-ST9742, P100-ST9712, P100-ST9012, P105-S921, P105-S9312, P105-S6074, P105-S6034, P105-S6124, P105-S6114, P105-S6104, P105-S6102, P105-S9722, P105-S6062, P105-S6022, P105-S6084, P105-S6064, P105-S9339, P105-S9337, P105-S6227, P105-S6217, P105-S6158, P105-S6148, P105-S6207, P105-S6197, P105-S6187, P105-S6177, P105-S6167, P105-S6157, P105-S6147, P105-S6134, P105-S6024, P105-S6054, P105-S6014, P105-S6004, P105-S6012, P105-S6002, P105-S931 |
| Satellite P200-ST2071, P205-S6297, P205-S6298, P205-S6237, P205-S6247, P205-S6267, P205-S6287, P205-S6257 |
May 13th, 2008 at 10:02 pm
[...] UPDATE: My Toshiba laptop displays Password= prompt on startup [...]
May 13th, 2008 at 10:04 pm
[...] UPDATE: All owners of newer Toshiba laptops should read this post. My Toshiba laptop displays Password= prompt on startup [...]
March 11th, 2009 at 5:10 am
Taking it to an authorized service provider will not always be a solution. We took our Toshiba Portege 2000 there with this password problem. They were unable to fix it and the guy who worked on it said he couldn’t find the jumpers on the motherboard to clear the BIOS. I paid $39 for my troubles and still have the password problem. Please email me if you discover a real solution for my particular model.
stevethemagicguy at yahoo dot com
March 15th, 2009 at 5:31 pm
Steve,
This is an older laptop and believe you can clear the BIOS password with this parallel plug.
April 23rd, 2009 at 2:13 am
Dear Sir
Thank you for support through this site. I have Toshiba Tecra S3 laptop and it is locked with password. So it is not being turn on windows XP. Its always prompt at password=……
If you have any way to break this password please help me. I have idea that if we remove the bios cell then it can be broken but I want to do it without ejecting said battery.
Regards and awaiting for reply
July 11th, 2009 at 1:22 am
Dear sir
i have Toshiba satellite A205-4577model laptop.i faced bios password problem.
i have seen that you said the authorized service center can delete the bios password but i am in Nepal there is no any authorized service center if i will go to India to solve my problem them it may cost more than 100$
what can you do for me????
April 1st, 2010 at 11:09 pm
Dear Sir
I have Toshiba Satellite L310 Laptop. I got a problem when start up and appear warning message :
ERROR Resource Conflict – PCI on Moterboard Bus :0A, Device :01, Function :00,
ERROR Resource Conflict – PCI on Moterboard Bus :0A, Device :01, Function :02,
ERROR Resource Conflict – PCI on Moterboard Bus :0A, Device :01, Function :03
F1 to resume F2 to Setup.
When I choose F1 to resume, I can’t go to Windows and appear it again & little changes “F2 to Setup and F12 booting to multidisk. I try choose F2 to enter BIOS, yes I can but when push F12 nothing happen.
Please, can u help Me ….? and Any solution for Me ? Thanks lot….
April 2nd, 2010 at 3:23 pm
Riky,
It’s possible a failed wireless card is causing the problem. Try removing the wireless card and start the laptop.
If the problem is still there, most likely you have a failed motherboard and it has to be replaced.
This is just my guess.
April 2nd, 2010 at 7:51 pm
Dear Sir,
Yes, I have removed the wireless card and the other card. I try turn on the laptop, but isn’t help me ? I try remove all component of laptop, just only motherboard. I try turn on the motherboard with external monitor, but isn’t help me. I try remove the BIOS baterry for some minutes and plug it again, but nothing happen. I got information from my friend, he said to me ” I must resoldered the IC BIOS (remove and resoldered again). I asked to him again ” Where is the IC BIOS must I resoldered ? ” He didn’t know cause he forget. He have this case and to finished it on 1 year ago. I know the problem is my motherboard. Can u explain or tell to me where is IC BIOS or any way out to repair my motherboard. Thanks.
September 24th, 2010 at 7:08 pm
Hello everybody;
May i have the same problem on an acer 5332 ?
More exactly this acer had never any bios password ?
Thanks
October 20th, 2010 at 3:14 am
All owners of newer Toshiba Satellite A200-1Ub laptops should read this post. My Toshiba laptop displays Password= prompt on startup
December 13th, 2010 at 10:03 pm
Satellite A100 & Tecra A7
1. Remove Strip cover
2. Remove 2 x K/B screws
3. Move K/B Unit up but don’t disconnect
4. Release & Remove Mini Card Wi-Fi Card
5. Locate & short C88 Pin 1 & 2 together
6. Power on Machine while still shorting Pin 1 & 2
7. As soon as the TOSHIBA logo appears, remove short
8. If machine boots, Password has been removed
February 19th, 2011 at 12:49 pm
Can you tell me the service bulletin number of the original post the service bulletine number that has the statement “TOSHIBA WILL FIX THE PROBLEM AT NO CHARGE TO YOU”
Thanks
February 19th, 2011 at 7:49 pm
Normale D,
I believe it was posted in Support Bulletins for all above mentioned models.
I look again today and apparently Toshiba changed wording to the following:
If the problem has already occurred on your computer, then please make arrangements with a Toshiba Authorized Service Provider to have this problem resolved. Toshiba will cover the cost of this repair under warranty until Dec 31, 2010.
Again, you can find it in Supports Bulletins on Toshiba website.
February 25th, 2011 at 11:55 am
I had the BIOS problem (it asked for the BIOS password and I did not set one). However, my laptop was not on the list. It is a L500. My first call to Toshiba was horrible. They did not want to help me and accused me of setting it myself. Mind you, I didn’t even know there was such a thing. The manager said, “I’m not calling you a liar,” and then proceeded to list how I was lying. I bought this computer and the warranty. I have all the proof, that I am indeed the buyer. I called back today and spoke with a woman. I mentioned the fact that they have had other computers do the same thing (found that from doing an internet search and finding this posting). She agreed that there is no reason to believe I would decide overnight to make it impossible to enter my computer only to call them and ask for help. Why would I do that? Anyway, she agreed that it would not make sense that I would do something I’d never heard of. And, that there is a higher probability that this is ANOTHER computer that has this issue.
March 15th, 2011 at 9:40 pm
hi, you’re doing a great work on here. Could you pls help with techniques on how I can remove bios password on toshiba tecra m9? I removed the hard drive and plugged it to another laptop but it also requires a password. Kindly help me pls… Thanks pal
April 9th, 2011 at 3:07 pm
HELP! I have a Toshiba Tecra A8 that is giving me a weird error message.
Black screen, looks like a DOS prompt and it says ALERT: System protection failure! and asks for a password. It’s not my log in password…what do I do? If I just hit the enter key it says it is not certified and shuts down. I need this computer to at least pull info off of. it did this while I was working…Do you know what the password is? Thanks in advance.
April 10th, 2011 at 12:54 pm
N.E.W.
Sounds like the BIOS password.
I believe only a certified Toshiba technician can removed the BIOS password from a Tecra laptop. It’s necessary to call Toshiba and get a special code to unlock the laptop.
If it’s just the BIOS password (not the hard drive password) the following method will help you to recover data from the hard drive.
http://www.insidemylaptop.com/recover-files-from-broken-laptop/
April 17th, 2011 at 5:26 am
You can remove BIOS pw from Toshiba laptops shorting pins near the RAM area. Pin B500 or B501 are most likely to be shorted. I’m not sure exactly which one is it for the model you’re requesting.
There are other models that need a response code from Japan. That code is issued only to authorized service providers and also they request proof of purchase.
I don;t recommend you to short pins randomly even if you spot B500/B501 in your M/B. Doing so can fry your laptop or render the PCB unusable.
September 11th, 2011 at 2:05 pm
Toshiba Satellite A135-S2276 with BIOS password. At first I was skeptical but it worked. Here’s the link: http://www.hardwareanalysis.com/content/topic/18140/?o=60,
but here’s the actual post that fixed my problem.
Re: BIOS password unlock – Toshiba Satellite 1105 Notebook
Lets try that again! This is the solution! It works perfectly step by step:
ReSetting Bios Password on Toshiba Satellite A135-S2386
1)Remove Laptop Battery
2)Take off Memory Cover(underneath – square cover, Sits in middle of laptop 1 retaining screw
3)Using two thumbs spread spring clips to outside and pull out RAM memory.
4)Remove clear vinyl label opposite RAM memory slots in upper left corner( laptop battery slot is on right, DVD drive is facing away from you)
5)Using a magnifying glass (unless you have perfect vision)in the upper left corner you will see JOPEN1 with a white silkscreen square next to it . Inside the square you will see what looks like the letter T over a U. Using a metal paper clip short the U to the Silver 1/4″ post connecting the motherboard to the laptop case(this is your ground, it is located above what looks like a silkscreen outline of a chip)hold for 25 -30 seconds (in my case it’s just about 10 seconds)
6) Place back your RAM memory, put in the laptop battery and test start laptop. you should see a selection of F1 or F2 for setup. Using the F2 gets you into the Bios menu where you reset the time and date. Then Tab over to the SECURITY setting tab and change your passwords. Now hit F10 key ,yes to save and your done!
Note: if your having trouble your most likely grounding the ground(that blob of solder about 1/8″dia on both ends of the “silkscreen chip outline”
February 13th, 2012 at 10:46 am
I recently got a Toshiba satelite l505-s5966 laptop at a estate sale. It has a bios password on it, I have called Toshiba and of course i am not the REAL registered owner they wont help me, which has left me to try to figure this out on my own of course. I went back to the place where the estate sale was happening and unfortunately nobody there knew who exactly this computer belonged to…so there for i could not even get a name of a person to tell toshiba. I am really frusterated and feel lie i am at a dead end. So much for thinking I scored good on this deal!! Any help would be greatly appreciated.
February 15th, 2012 at 6:32 pm
@ jennifer,
You should try the following trick. I found it here. Here’s a quote:
Black plastic label – mylar shield.
Instead of a piece of wire you can short pads with a small flathead screwdriver.