Comments on: Free repair for some out-of-warranty HP Pavilion and Compaq Presario laptops

By: How to fix video failure in HP Pavilion dv2000, dv6000 and dv9000 notebooks >> Inside my laptop

Sun, 28 Feb 2010 21:04:00 +0000

[...] more about HP Limited Warranty Service Enhancement program. There is a chance you get a free repair from [...]

By: Senad

Senad — Mon, 01 Feb 2010 13:42:03 +0000

I have Compaq Presario V6000 series Laptop Computer .. The problem with it is that it powers on for a few seconds then turns off again. Can you help me?

By: kevin

kevin — Tue, 19 Jan 2010 11:54:56 +0000

Hello i have a HP Pavilion dv2000 that i bought in augest of 2008 and about 6 months or so after i got it i started to have green lines show up all over my screen. But i could make them go away by moving the screen back and forth. So i dident do anything about it and eventully the whole screen turned completly green to where i could no longer use it. So i sent it back into hp like a week before my warrenty was up and they replaced my screen free of charge and sent it back to me with no green lines. Sounds like a happy ending right? well nope because here i am with the same green lines on my screen again. What do you suggest i do about this? Does the 24 month warrenty apply to me? If not is there anyway you could direct me on how to pull apart my screen to get to the video connector thing because i read that if i apply pressure to it or replace it, i might be able to fix the problem…….one more thing i also saw online that i could possibly be able to just reseat my graphics card but i have no idea how to do any of this and i am flat broke. Any advice you could give me would be greatly appreciated.

By: lencho

lencho — Thu, 07 Jan 2010 23:28:16 +0000

it is AWESOME how many people have problems with this laptops, i have a dv2000 and compaq which i cant remember which serie is, the dv2000 its hard drive died and the compaq the screen stopped working a day after the guarantee expired…. NEVER, NEVER NEVERRRR ill buy a hp or a compaq AGAIN.

By: Laptop Tech

Laptop Tech — Tue, 22 Dec 2009 22:40:26 +0000

Taylor,

Someone told me that often laptops have a function that when a fan dies, the computer stops booting to avoid melting the processor … does that make sense?

Yes, it does make sense but I don’t think that you have a problem with the fan. You said sometimes the fan starts momentarily. I think there is nothing wrong with the fan.

I turn it on, and all the LEDs light up- the disk drive even boots- but the fan doesn’t turn on, nor does the screen.

First of all, test your laptop with an external monitor. Can you get video on the external screen?

This could be memory related failure. Try removing memory modules one by one and turn on the laptop with only one module installed. Can you get video with one of the modules installed?

If replacing/reconnecting memory modules doesn’t help and there is no video on the external monitor, it’s possible that you have a bad motherboard.

By: Taylor

Taylor — Tue, 22 Dec 2009 04:01:26 +0000

I own this laptop.. got ripped off by a dude on Craigslist for it (long story) – hasn’t been working for a while. I turn it on, and all the LEDs light up- the disk drive even boots- but the fan doesn’t turn on, nor does the screen.
Someone told me that often laptops have a function that when a fan dies, the computer stops booting to avoid melting the processor … does that make sense?
Sometimes the fan starts momentarily when I tap on the cover from the bottom.
What can I do? I have no money- would taking the thing apart and cleaning everything out help? Is it possible that the fan is just a little bit unplugged and is not getting power?
Is there any hope?

By: Chad

Chad — Sat, 10 Oct 2009 14:58:11 +0000

You all need a new motherboard if you have a 9000

By: Jenny

Jenny — Tue, 15 Sep 2009 22:01:26 +0000

Buyer BEWARE……. THIS IS A SCAM

By: Robert

Robert — Fri, 04 Sep 2009 00:15:27 +0000

I have also I compaq presario v6000. When bought this laptop back early 2007 less then a year later the wireless went out on my. HP / Compaq repaired it for me. A few months later the power cord wouldn’t work on me as well. Last month the mother broad went out on me. Now I don’t know if they changed the whole broad. Could someone help me out. In addition, the screen cracked but didn’t ask HP to fix it since the warranty don’t cover the screen. I had someone else fix this issue for me. This laptop only work for me for less then two years.

By: Kelz

Kelz — Tue, 28 Jul 2009 10:35:55 +0000

I’m sorry to say this but hp is total bullshit. I posted here and another website connecting me here telling my story of my lcd screen and inverter problems. Well you told me to get in touch with hp about the extended warranty, I dealt with somebody from India for about 2 hours to convince him my computer wouldn’t work after taking out my battery for 30 seconds….taking my hard drive out for 30 seconds…..taking both out……finally, taking my ram out. I told him about the enhancement program and was quickly told I fell under that bracket. I was sent a fed-ex box, followed the steps and sent it back. Well Today I check my email and was notified hp tried to get in contact with me concerning my laptop. I call up customer service once and had some guy pull up the wrong information 3 times from someone named adam in a different part of California from a long ways off where I’m located. I finally get someone who pulls up my information and said there was a spill in my lcd and it would cost me 766.I explained to him the person I talked to told me my computer was covered under the extended warranty and was told something like this to the same degree “your warranty doesn’t cover hardware replacement, we thought it was something easy we could do”. Well I went off and was told to call back in the morning to talk with a supervisor. I hope to knock some sense into the supervisor and tell them they are obligated under warranty to fix my laptop. Again, this is the second time I sent this laptop in, I have a home business containing two hp laptops and the newer model is starting to act up and shut down along with another hp I bought for my brother last Christmas that keeps chewing up hard drives and malfunctioning. The model I sent is in the HPDV6000 and am very pissed, disappointed, and lost faith in hp altogether. I would advise anyone with an hp in their homes to either return it or buy a different brand other than hp and Compaq or sell it. It might be me but there is no way to bring the pros about an hp or Compaq computer and their lack of customer service.