HomeYou are eligible for a free repair if you experience one or more problems with some HP laptops even after the original factory warranty is over. The following laptops are included in the Limited Warranty Service Enhancement program.
HP Pavilion dv2000, dv6000, dv9000.
Compaq Presario v3000, v6000.
This service enhancement program is available in North America for 24 months after the start of your original standard limited warranty for issues listed below; otherwise your current standard limited warranty applies. Customers who already have a 24 month or longer warranty period will be covered under their existing standard HP Limited Warranty.
HP Pavilion dv6000, dv9000 and v6000 failure symptoms:
1. The wireless card is not working properly.
2. Your laptop has no video on both internal LCD screen and external monitor.
3. The laptop has no power and LEDs will not turn on.
4. The laptop will not start.
5. The battery charge LED doesn’t turn on even when the power adapter is connected.
6. The laptop gives you a beep error message on start up.
7. The laptop works fine with an external monitor but there is no image or the internal LCD screen.
Pavilion dv2000 and Presario v3000 failure symptoms:
1. There is a problem with the wireless card.
2. There is no video on the laptop LCD screen on external monitor.
If you experience one or more problems, you can ship your laptop for repair to HP at no charge.
For more information please read HP Limited Warranty Service Enhancement program here.
UPDATE: here’s another service Enhancement program I just found. HP Pavilion dv9000/dv9100/dv9200/dv9400 Series Notebook PCs - HP Limited Service Enhancement for Left Display Hinge. More details here.
Related articles:
If your laptop is not covered by the warranty and you decide to fix it yourself, the following articles will be helpful.
How to take apart HP Pavilion dv2000 notebook PC
How to take apart HP Pavilion dv6000 laptop
How to remove LCD screen and inverter from HP Pavilion dv6000 laptop
Removing hard drive, memory, wireless card, keyboard from HP Pavilion dv9000
How to remove LCD screen and inverter board from HP Pavilion dv9000
The above mentioned guides are for people with laptop repair experience. Think twice before fixing the laptop yourself and proceed on your own risk.
UPDATE: I found a nice video tutorial explaining how to fix video failure in HP Pavilion dv2000, dv6000, dv9000 notebooks.
If you find this article useful, please consider making a donation to the author. Thank you!
November 25th, 2008 at 11:18 pm
[...] UPDATE: Your HP Pavilion dv9000 notebook might be eligible for a free repair. [...]
December 4th, 2008 at 11:32 am
I got a free repair from HP for a Pavilion dv6000 laptop. They even paid for shipping to and from HP.
December 11th, 2008 at 4:56 pm
I have a dv6000 laptop that just started failing power on self test. One long beep and two short beeps, and no display which HP says is a video problem or motherboard problem. My 24 month warranty was up on Dec 1, and it is now Dec 11th. HP will not repair the unit for free even though my warranty expired 10 days ago. is there anything I can do to get HP to honor the repair for free?
Thanks
December 11th, 2008 at 10:16 pm
Frank Sulik,
I just searched the HP maintenance manual and didn’t find anything about this error message. I assume HP nknows what they are talking about, BUT just in case try reconnecting memory modules. I think there is a chance that your problem is related to memory. It’s just a guess.
If you have two memory modules, try removing them one by one and test the laptop with each module separately.
December 17th, 2008 at 2:51 am
I have a dv2202T having the same problem with Frank Sulik, one long beep and two short beep then no display. I had tried to reconnecting the memory modelus one by one but it’s still remain the same. Unfortunately my warranty was up 2months ago, and product number is not listed under free service despite my series is listed.
Anyone can help me , or else i have to replace the mother board which is pricey.
December 21st, 2008 at 8:53 pm
yeah, I called them up, they shipped a box out overnight and returned the computer a week before the expected delivery date. Awesome possum! v6000
December 22nd, 2008 at 12:44 am
Kenneth,
Minimize the laptop as much as you can. Remove hard drive, CD/DVD drive, unplug the LCD cable from the motherboard. Now test your laptop again with an external monitor. If you are getting the same beep error, most likely there is a problem with the motherboard.
December 22nd, 2008 at 12:45 am
Here we go! Jake got a free repair from HP!
January 13th, 2009 at 9:11 am
We had a HP DV6000 start doing the long Beep, two short beeps. It is used as a editor for our news department. I did the chat with HP support, and they ran me through some stupid tests and then checked warranty. This computer is at least 2 years old. He came back and said it was out of warranty but talked to his supervisor and is sending out a box for me to ship it in. Sucks as we won’t have it while it is repaired but cool they are taking care of it.
We had problems with the wireless on this one before too. Sometimes it was there, other times it was not. funny. Guess HP realized they had a lot of lemons on this one. My personal dv9000 series is a great machine, except for Vista…
January 14th, 2009 at 8:17 pm
Just got my dv9000 back from HP repair under Limited Warranty Service Enhancement so better keep an eye on that “great machine” before your 24 months are up! Bought mine Aug 2007. Had no picture, would not start.
January 21st, 2009 at 10:28 am
Called HP, Thought this machine was ready for the round file (trash bin). They had no problem getting it fixed they are sending a box out today
So Glad i found this information!
January 21st, 2009 at 10:42 am
[...] HP offers free repair for some out of warranty Pavilion dv9000 laptops. [...]
January 23rd, 2009 at 5:57 pm
I was searching for repair info on the HP DV6000. No video on the LCD or External monitor. Found this post. Called HP, they are taking it back for free repair.
Thank you very much for the info on your site and the tip!!!
Dan
February 2nd, 2009 at 7:51 am
Hi there
I bought my dv9000 when I worked in the
States in 2007 and it’s giving me problems (like the ones listed above), but I live in South Africa. Will HP still fix it for free (incl. shipping etc.)?
Thanks
February 2nd, 2009 at 9:03 am
PH,
I don’t know. You’ll have to call HP and explain your situation. Please let us know if they do.
February 5th, 2009 at 7:15 pm
If I bought my laptop in Oct. 2006 will it still be covered under the service enhancement program because my laptop was working fine until it just shut off. I thought it was hibernating and then it was making a beeping sound and it turns on to a black screen. Now the computer won’t start on or it turns on with a black screen.
February 6th, 2009 at 9:14 am
sam,
Call HP customer support and ask.
February 7th, 2009 at 9:59 am
We have the dv6000 and it recently started the beeeeeep beep beep on startup with the blank screen… it was intermittent at first, but fairly consistent now. Anyway, called hp; they initially were ready to sell me down the river, but I protested kindly and they relented. However, they really pushed the extended warranty. I declined pending repair, as I don’t need an extended warranty on a laptop that is dead… IMPORTANT NOTE: they said that the program covering the dv6000 motherboard will expire FEB 28, 2009. So, if you are in doubt about your laptop’s m-board, ask before it’s too late. I’ll repost here w/ whether or not they were able to help and whether or not it was free.
February 7th, 2009 at 3:59 pm
My dv6000 is dead; icons light up on power up, followed by 1-2 seconds hard drive kick, stops and then resets, over & over. Lid display remains dark all time. Any hints? Thanks.
February 8th, 2009 at 9:45 am
Joe,
Try removing the hard dive. What happens if you start the laptop with the hard drive removed? If the laptop still starts and reboots on its own, probably it’s bad motherboard.
February 8th, 2009 at 11:37 am
Thanks for reply Laptop Tech.
I removed hard disk drive, powered up with external power; icons light up on power up, followed by 1-2 of a “kick”, repeating cycle same as before (when hard drive was docked). No change in behavior observed.
February 8th, 2009 at 12:07 pm
Joe,
This doesn’t sound like a memory related problem but just in case you can try removing memory modules one by one. Test the laptop with each module separately. It’s possible that one of the modules is bad and forces the system to reboot.
The last troubleshooting step would be removing all parts you can access. Minimize the system as much as you can. Remove hard drive, DVD drive, wireless card, etc… Leave only main parts such as motherboard, processor with the cooling module, memory modules. Try turning it on again. If you still experience the same issue, most likely you have a bad motherboard.
February 18th, 2009 at 8:05 am
I just replaced the hard drive, due to a security descriptor data stream error (beeps) and chkdsk would not stop running. I now have a loud humming noise being emmitted from the cooling fan. The fatal error screen came up on me this morning, but then it started okay. Can any of these problems be associated to the motherboard? I had the beep beep beeeeep too, but after I replaced the hard drive, it went away.
February 21st, 2009 at 6:00 am
Regarding my 7 FEB post; I got the laptop back a week after I sent it in. Works as advertised! They replaced the motherboard and heat sink. That said, I have incredible new found respect for HP… I use Dell at work and the Gov’t insists on buying OLD technology… so, good for taxpayers until the mental stress overwhelms us and we go on Rx’s for the rest of our lives…
But regarding Joe’s post: I was in your shoes after I removed the memory one at a time. It didn’t like that and everything I read said that the BIOS needed to be reflashed. So I went to HP’s site and downloaded the .exe bios flash, put that in the DVD and started it up… waited patiently and nothing seemed to happen. I shut it down about 20 minutes into the nothingness (I could hear the DVD spin up, but had the display driver failure so I couldn’t see what was going on). Anyway, the next day I started it up and the bios flash took and then I was back to just having the display failure.
HERE is the best info I have though: if the bios flash doesn’t work, call HP customer support, lead them down the dead motherboard scenario… they’ll offer the 1 year extended warranty for $99. You could just say yes and know that your bill won’t exceed $99… or you could gamble and maybe it is the motherboard and they swap it free. You only have 7 days left though!!! Best of luck!
February 21st, 2009 at 6:55 am
Hey, I have a Pavilion DV9000 laptop which I bought in Italy two years ago, I live in the UK now and I get nothing on the screen when I power it up…The backlight is there but nothing comes up on screen…Just black..I have not tried hooking an external monitor to it just yet, but is there anything else I can do? I checked with the product tables on HP’s website and I dont have a product number ending in “R” so I cant have the extended repair…
Thanks In advance
February 23rd, 2009 at 5:46 pm
I have a HP DV2000 and nothing on either the screen or external monitor. Is there anyway to test to determine the exact problem? I would hate to buy another screen and it still not work.
February 24th, 2009 at 9:42 am
Ok well after connecting it to an external monitor and upon booting it showed the HP logo on the external monitor and the Windows XP logo, although right after Windows XP starts both screens go black…Monitor? Or Inverter issue?
Thanks again
February 24th, 2009 at 6:21 pm
I just called HP about my Presario V6000. The power LED is not lighting and it won’t do anything. They didn’t even give me any hassle. They are sending a fedex box and its free to repair.
February 27th, 2009 at 5:11 pm
I bought an Hp paviljon dv2000 in 2006 in Bonaire,the netherlands antilles and it was a great laptop. I love it. But since november 2008 just one day the internal and the external screen don’t wotk any more. Did Hp fix it free for me too with shipping included?
February 28th, 2009 at 11:28 am
Jemima,
You’ll have to call HP and find out if your laptop could be repaired at no charge.
March 6th, 2009 at 12:51 pm
My Hp pavillion dv2000, wireless internet stopped working 3 days ago. Everything was fine and working. I thought it was our phone company’s wireless modem, so they came out and try to fix it. They told me it’s our laptop problem. Our warranty ran out about 3 years ago. Could HP fix this problem? I’m no expert in taking apart my laptop. Please help.
March 7th, 2009 at 11:13 pm
my screen in my dv6000 is blinking, i have to move it back and forth, set it at certain angle to have it working properly. if it goes black i can still see the dark shapes of what is being displayed on the www page. i assume its screen backlight gone bad. i have had this problem from day one but today my warranty is over. how to fix the problem since i dont have the warranty anymore?
March 9th, 2009 at 7:55 pm
Kathleen: I would recommend getting a USB driven wireless device. I had some success by opening the memory access compartment and disconnecting and then reconnecting the wires to the antenna, which costs nothing and is simple. If it doesn’t work, get on eBay and drop $10 on a USB driven wireless access device.
March 11th, 2009 at 12:23 pm
I have a dv6000 HP purchased in Dec 06. It has the same problem with the screen. Totally dead now. Computer powers up. If screen is dead how do you hook up to external monitor. IF if dosent work after hooking it up how do you fix. HP said my computer is out of warrenty and I do not have the purchase receipt. It was a gift.
March 13th, 2009 at 8:31 pm
Yesterday my fried brought me a Compaq Presario v6000 laptop (out of warranty) complaining that her wireless connection just stopped working. I did some troubleshooting and here’s what I found:
1. The wireless LED was on all the time (yellow light), doesn’t matter if the switch was turned on or off.
2. The wireless card didn’t appear in the device manager.
3. When I installed a couple of other wireless cards they weren’t detected by the laptop.
After my troubleshooting she called to HP and they sent her a box. Her laptop will be repaired at no charge.
March 17th, 2009 at 2:18 am
my hp dv6000’s screen is not working. i can hear the sound of windows loading. everything is working except the screen. it is showing nothing. maybe if i ahve an s video cable, i can try it to a tv and see if it is working. i bought it 2 yrs ago. will i still get a free repair? i am from the philippines. the hp customer service here is f*** up.
March 24th, 2009 at 4:02 pm
My hp9535 has no screen display, but I can see the backlight come on. Powers up normally. After purchasing some memory cards and switched them, which didn’t solve the problem, I chatted online with an HP tech. I purchased my notebook in June of 2007. He told me he could set up a service which would cost a minimum of $298. I asked what my warranty was and it had expired. I’ve had my HP desktop for 6 years now and my Gateway 700MHZ for about 9 and I haven’t had any major problems such as this. HP never said they would repair it for free at all. Seems like other people are having the same issue regarding the specific problem. Any good websites for buying LCD cable connectors or motherboards? Is this a difficult project to undertake. Any help would be appreciated…..
March 24th, 2009 at 9:17 pm
tigertony,
Could be loose or bad cable. If you feel comfortable, you can try reconnecting the video cable connection on the motherboard.
Could be bad LCD screen.
March 30th, 2009 at 11:47 am
I just got off the phone with HP for the second time after seeing this post. My backlight went out (comes on for a second then goes out again); external works fine. I have a DV6000 Notebook. I told them that I had seen this information and they refuted it, saying it’s not in HP’s warranty info. I’ve been trying to navigate the HP’s online extended warranty maze without success for the last hour or so. Guess you have to get lucky to get it repaired for free.
March 31st, 2009 at 9:06 pm
loki,
Could bad inverter board (most likely) or bad backlight lamp inside the LCD screen (less likely).
Not all dv6000 laptops and not all video problems are covered by this warranty extension, only some of them.
April 8th, 2009 at 6:35 am
I have a hp dv2000, the lcd screen comes on for a second when I open the lid but then disappears. The external display does work. Could be a inverter problem; I let every know. Laptop is about 2 yrs old. (Hp would not fix it for free)
April 12th, 2009 at 6:18 am
I have been having 2 issues since December 2008 with my HP DV9000.
1) DVD/CD player/writer opens at random, gives faulty reads, and fails to write. Have never burned a DVD/CD successfully.
2) Resets itself multiple times when trying to cold boot. Often 13 times or more before successfully booting. Drive replacement did not cure problem.
April 12th, 2009 at 7:04 pm
John Demsys,
If the backlight turns off but you still can see a very dim image on the screen, most likely it’s related to the inverter board.
April 12th, 2009 at 9:52 pm
Vernon Bartlett,
Do you mean the optical drive physically opens up by itself? I’ve seen that problem before. Access the device manager, find the CD/DVD drive entry in there, right click and uninstall (or remove). Restart the laptop and let it detect the optical drive again. Should fix the problem.
Could be software or hardware related problem. I cannot tell without testing the laptop. Download and install CDBurnerXP – a free CD/DVD burning software. Can you burn with this software?
Again, it’s hard to tell what’s going on.
Could be bad memory module. Remove one of the modules and test the laptop with each module separately. This way you can find a faulty memory module if you have one. Also, could be related to the motherboard.
April 16th, 2009 at 12:57 pm
I have a Hp dv9000 it was bought in 2005 had a 1 yr warranty on it, and has been used very lightly. now all of a sudden, it decides to not start up, have taken it apart, checked lcd wires, and nothing. Hp says they cannot repair it without some sort of charge. I am VERY frustrated!! It should not cost me 250$ to fix a laptop that should be lasting at least 5 years to begin with. Tech said maybe I could upgrade it, then, lol the only computer that is not offered for upgrades…(to my surprise) is DV9000! Go figure. I am very upset with HP and feel I am out of 780$! I wish there is something that can be done. Please help?
April 16th, 2009 at 11:38 pm
bought a laptop hp dv 6000. computer completely dead few times after the end of warranty. As if I were rich enough to buy another one every two years !!! I hope we’ll be millions to boycott HP !
April 18th, 2009 at 7:40 pm
I have a Presario C307NR notebook. It is 2 years old and the screen’s left side hinge broke away from the casing on one side of the hinge. Is there a fix for this?
April 23rd, 2009 at 5:54 pm
i have a DV9000 and teh left hinge broke and was still workign but after a month that i kept in open and working ofr me now it just wont poeer up do i need to replace the hanger was told byu ashop but where can i get one what else seem broken? do i need to replace the housing?
May 23rd, 2009 at 5:24 pm
Yes, thank-you for this posting, I bought a dv9205ca and it worked great until the warranty expired.
I had handed this down to a family member and one day the screen went black. Called HP support and they told me that this Laptop qualified for free service. Sent me the shipping box and about 12 business days the Laptop arrived with a brand new Motherboard. Everything works great. Hats off to HP for backing this particular Laptop.
May 25th, 2009 at 12:59 am
My HP Pavilion Dv2000 (dv2132ea) cannot switch on either with the battery nor if connected to the mains. Is it its internal power supply… What can I do please???
May 25th, 2009 at 9:26 am
Robert Mallia,
First of all thy this.
Unplug the power adapter, remove the battery and wait for a few minutes. Now plug in the power adapter and try turning the laptop on again.
If it doesn’t help, you’ll have to test the power adapter, maybe it’s dead.
June 7th, 2009 at 1:30 pm
My Compaq V3000 just died this morning. The screen is black, but there’s still the blue light from the speaker buttons, and the orange light from the wireless card. I’m out of warranty for the original 1 year and the additional year extended warranty. Bummer
June 13th, 2009 at 6:55 pm
My Compaq V3000 just died this morning. The screen is black, but there’s still the blue light from the speaker buttons, and the orange light from the wireless card
June 18th, 2009 at 8:22 am
Hi
My Hp Pavillion tx1410us has a blank screen. It powers up and has a blank screen, but the lights on the screen light up. Can any one help me. I am out of Warenty and HP wants me to pay $298.00 to get it fixed.
Thanks,
June 24th, 2009 at 12:46 pm
Traci,
Did you test the laptop with an external monitor? Can you get picture on the external monitor? That would be the first thing to try.
June 24th, 2009 at 2:13 pm
didid,
First of all, check memory. Could be bad memory module.
June 24th, 2009 at 6:24 pm
Ok, i just finished installing a new processor, some thermal compound, and ram, but now my power button is not working. i can turn on the laptop using the quick-play/dvd buttons and when it is on, the led on the power button still does not work. My laptop is a dv6704nr.
P.S.
I have checked all connections and they are fine.
June 30th, 2009 at 8:01 am
i had bought my v6000laptop from ahamadabad from zenith in march 2007 .it shows no display restart with bips but not start or may sometimes start in 15 min .the problem is occur in april 2008. i have repaired it from local repairer in baroda but problem reoccur in 1 week twice.so pleasa give me a solution.thaxs
July 1st, 2009 at 9:16 am
kaushal bhatt,
There could be a problem with laptop memory. If you have two RAM modules installed, try removing them one by one. Test the laptop with each RAM modules separately. This way you can find a faulty RAM module. The laptop will start with a good one but will not start when a bad RAM is installed.
July 3rd, 2009 at 7:34 am
Hi, having problems with my dv2000, out of warranty, but thought i would try this before being charged a fortune for a repair. When i press the power button to turn the laptop on the lcd lights light up but nothing else happens, the screen stays blank and i can’t hear the fan either. Complete novice with laptops but any help would be greatly appreciated.
July 5th, 2009 at 4:59 pm
Thanks for the help! I am ordering just what I needed!
July 5th, 2009 at 6:19 pm
My Daughters hp pavillion dv 9000 power supply cord was chewed through unfortunely on the low voltage dc side buy the cat. I bought a new power supply and the laptop still will not recharge the battery. My son has the same laptop and when I use a fully charged battery the laptop works fine untill it becomes discharged. I have disassembled the laptop in hopes of finding a fuse but have not found one on any of the related boards (power connector assy or on the system board in close proximity to where power plug is on board.) I am missing a power reset button that I cannot find visually or in h.p. manual? any assistance or insight you could give me in this matter would be greatly appriciated.
July 6th, 2009 at 5:52 am
I have HP Pavilion dv2132ea Notebook PC and having some problem. when u switch it on u see all white in the screen. they said its LCD. ive tried having it check and they said the problem is:
Diagnosis: LCD due to intermittent LCD/monitor not working (garbled/white screen) problem.
The price for the repair: 420$ in Philippines… is it really this expensive? my gosh is it really worth it for a repair and spend 420 bucks for new LCD?
pls send me your opinion for this asap. email me at anne_ckette14 AT yahoo DOT com
pls need ur help.. tnx
July 6th, 2009 at 9:41 pm
Normaine Legaspi,
Yes, it will cost that much if you send your laptop to the repair shop. On the other hand, you can buy a brand new LCD for about $80-90 on eBay and replace it yourself as I explained in this post: Replacing damaged LCD in HP Pavilion dv2000.
July 6th, 2009 at 10:02 pm
David,
I assume you tested the new adapter by connecting it to the son’s computer, right? I guess the new adapter is charging the battery in the son’s computer. Maybe the new adapter is defective?
Apparently, the cat shorted the power cable and fried something on the motherboard. It’s not necessarily related to the fuse. Unfortunately, I don’t work on the component level and cannot give you a good advice.
July 10th, 2009 at 9:44 pm
I have the Hp Dv6000, and well the touchpad mouse is broken/missing. What should i do?
July 22nd, 2009 at 1:57 am
I have buy hppavillion product no491pch064 pc hp a6485l from bangkok thailand.
we got a problem during operate they were no signal and computer gonedown. i buy in march2008 and it cannot work in may 2009. i bring it to the shop which i buy they say that
the cpu q66oo intel and the main broad foxconn is out off work. so i bring to hp service center
they said the warranty is 1 year. they didnot check any thing.so how to know the reson why it cannot work.
waiting the comment
July 28th, 2009 at 2:35 am
I’m sorry to say this but hp is total bullshit. I posted here and another website connecting me here telling my story of my lcd screen and inverter problems. Well you told me to get in touch with hp about the extended warranty, I dealt with somebody from India for about 2 hours to convince him my computer wouldn’t work after taking out my battery for 30 seconds….taking my hard drive out for 30 seconds…..taking both out……finally, taking my ram out. I told him about the enhancement program and was quickly told I fell under that bracket. I was sent a fed-ex box, followed the steps and sent it back. Well Today I check my email and was notified hp tried to get in contact with me concerning my laptop. I call up customer service once and had some guy pull up the wrong information 3 times from someone named adam in a different part of California from a long ways off where I’m located. I finally get someone who pulls up my information and said there was a spill in my lcd and it would cost me 766.I explained to him the person I talked to told me my computer was covered under the extended warranty and was told something like this to the same degree “your warranty doesn’t cover hardware replacement, we thought it was something easy we could do”. Well I went off and was told to call back in the morning to talk with a supervisor. I hope to knock some sense into the supervisor and tell them they are obligated under warranty to fix my laptop. Again, this is the second time I sent this laptop in, I have a home business containing two hp laptops and the newer model is starting to act up and shut down along with another hp I bought for my brother last Christmas that keeps chewing up hard drives and malfunctioning. The model I sent is in the HPDV6000 and am very pissed, disappointed, and lost faith in hp altogether. I would advise anyone with an hp in their homes to either return it or buy a different brand other than hp and Compaq or sell it. It might be me but there is no way to bring the pros about an hp or Compaq computer and their lack of customer service.
September 3rd, 2009 at 4:15 pm
I have also I compaq presario v6000. When bought this laptop back early 2007 less then a year later the wireless went out on my. HP / Compaq repaired it for me. A few months later the power cord wouldn’t work on me as well. Last month the mother broad went out on me. Now I don’t know if they changed the whole broad. Could someone help me out. In addition, the screen cracked but didn’t ask HP to fix it since the warranty don’t cover the screen. I had someone else fix this issue for me. This laptop only work for me for less then two years.
September 15th, 2009 at 2:01 pm
Buyer BEWARE……. THIS IS A SCAM
October 10th, 2009 at 6:58 am
You all need a new motherboard if you have a 9000
December 21st, 2009 at 8:01 pm
I own this laptop.. got ripped off by a dude on Craigslist for it (long story) – hasn’t been working for a while. I turn it on, and all the LEDs light up- the disk drive even boots- but the fan doesn’t turn on, nor does the screen.
Someone told me that often laptops have a function that when a fan dies, the computer stops booting to avoid melting the processor … does that make sense?
Sometimes the fan starts momentarily when I tap on the cover from the bottom.
What can I do? I have no money- would taking the thing apart and cleaning everything out help? Is it possible that the fan is just a little bit unplugged and is not getting power?
Is there any hope?
December 22nd, 2009 at 2:40 pm
Taylor,
Yes, it does make sense but I don’t think that you have a problem with the fan. You said sometimes the fan starts momentarily. I think there is nothing wrong with the fan.
First of all, test your laptop with an external monitor. Can you get video on the external screen?
This could be memory related failure. Try removing memory modules one by one and turn on the laptop with only one module installed. Can you get video with one of the modules installed?
If replacing/reconnecting memory modules doesn’t help and there is no video on the external monitor, it’s possible that you have a bad motherboard.
January 7th, 2010 at 3:28 pm
it is AWESOME how many people have problems with this laptops, i have a dv2000 and compaq which i cant remember which serie is, the dv2000 its hard drive died and the compaq the screen stopped working a day after the guarantee expired…. NEVER, NEVER NEVERRRR ill buy a hp or a compaq AGAIN.
January 19th, 2010 at 3:54 am
Hello i have a HP Pavilion dv2000 that i bought in augest of 2008 and about 6 months or so after i got it i started to have green lines show up all over my screen. But i could make them go away by moving the screen back and forth. So i dident do anything about it and eventully the whole screen turned completly green to where i could no longer use it. So i sent it back into hp like a week before my warrenty was up and they replaced my screen free of charge and sent it back to me with no green lines. Sounds like a happy ending right? well nope because here i am with the same green lines on my screen again. What do you suggest i do about this? Does the 24 month warrenty apply to me? If not is there anyway you could direct me on how to pull apart my screen to get to the video connector thing because i read that if i apply pressure to it or replace it, i might be able to fix the problem…….one more thing i also saw online that i could possibly be able to just reseat my graphics card but i have no idea how to do any of this and i am flat broke. Any advice you could give me would be greatly appreciated.
February 1st, 2010 at 5:42 am
I have Compaq Presario V6000 series Laptop Computer .. The problem with it is that it powers on for a few seconds then turns off again. Can you help me?
February 28th, 2010 at 1:04 pm
[...] more about HP Limited Warranty Service Enhancement program. There is a chance you get a free repair from [...]