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In the following guide I explain how to disassemble HP Pavilion dv6500, dv6600, dv6700, dv6800 notebooks. In this particular case I’m taking apart an HP Pavilion dv6700 notebook.
I believe this guide will work for some other models in the Pavilion dv6000 line.
You can use these instructions for removing and replacing all main notebook components.
If you need spare parts for HP Pavilion dv6500/dv6600/dv6700/dv6800 notebooks, you can search here.
Turn off the notebook and unplug the AC adapter.
STEP 1.
Remove the battery.
Remove four screws securing the hard drive and memory (RAM) covers. Remove both covers.
STEP 2.
Lift up the right side of the hard drive assembly to disconnect it from the motherboard.
Remove the hard drive assembly.
STEP 3.
Remove both memory (RAM) modules.
Disconnect two antenna cables (black and gray) from the wireless card. Remove two screws securing the wireless card to the motherboard. Remove the wireless card.
By the way, in this step you can access the CMOS (RTC) battery.
STEP 4.
Remove one screw securing the CD/DVD drive to the laptop base.
Pull the CD/DVD drive from the notebook and remove it.
STEP 5.
Remove all screws from the bottom of the notebook.
Do not forget:
- three screws in the CD/DVD drive bay (yellow).
- one screw in the hard drive bay (green).
- two hex studs under memory slots (orange).
Mark all removed screws somehow so you don’t forget their location when assemble the notebook back together.
STEP 6.
Carefully lift up the right side of the power button board cover.
There are two cables connected to the motherboard. We’ll disconnect these cables after removing the keyboard in the STEP 8.
STEP 7.
Now, when the power button board cover separated from the laptop case, you can remove the keyboard as it shown on the picture below.
STEP 8.
Carefully disconnect the keyboard cable from the motherboard.
For more detailed keyboard removal instructions please follow this guide for HP Pavilion dv6000 laptop.
These instructions should be identical for HP Pavilion dv6500, dv6600, dv6700, dv6800 notebooks.
STEP 9.
Disconnect two cables running from the power button boar cover.
There are no locks on these connectors. Simply pull both cables from connectors.
STEP 10.
Turn the cover upside down and disconnect one cable from the power button board.
STEP 11.
Remove the cover.
STEP 12.
Disconnect the video cable connector from the motherboard.
This connector is located close to the left display hinge.
STEP 13.
Pull both wireless card antenna cables through the opening in the top cover. Unroute both antenna cables.
Remove two screws securing the display assembly hinges.
STEP 14.
Lift up and separate the display assembly from the notebook base.
In one of the previous posts I explain how to disassemble the display assemble and remove the LCD screen from an HP Pavilion dv6000.
These instructions should be identical for HP Pavilion dv6500, dv6600, dv6700, dv6800 notebooks.
STEP 15.
Remove five screws securing the top cover assembly.
Disconnect the touch pad cable from the motherboard.
STEP 16.
Start separating the plastic cover from the notebook base. You can use a piece of soft plastic (I’m using a guitar pick) to separate the cover from the base.
The cover has been removed.
STEP 17.
Separate the top cover assembly from the notebook base.
Again, as a case cracker I’m using the same guitar pick.
STEP 18.
Remove the top cover assembly.
The top cover assembly has been removed.
STEP 19.
Disconnect the Bluetooth module cable from the motherboard.
Remove two screws securing the Bluetooth module.
Remove the module.
STEP 20.
Remove four screws securing the express card slot.
Slide the slot board to the right and disconnect it from the motherboard.
STEP 21.
There is only one screws securing the motherboard to the notebook base.
Remove these screw.
STEP 22.
Start removing the motherboard as it shown on the picture below.
When the motherboard is lifted up, disconnect one cable from the audio board.
There are two more cables connected to the motherboard and we’ll remove them in the next step.
STEP 23.
Turn the motherboard upside down and disconnect two more cables.
STEP 24.
The motherboard has been removed.
The audio board and power connector board are still connected to the notebook base.
STEP 25.
Loosen four screws securing the cooling assembly (heat sink and fan) to the motherboard.
STEP 26.
Lift up and remove the cooling assembly.
Now you can access the processor (CPU).
In this model the power connector (DC power jack) is not soldered directly to the motherboard.
The power connector is mounted on a separate board.
If the power connector fails, you can desolder it from the board and replace with a new one or replace the entire power connector board.
If you find this article useful, please consider making a donation to the author. Thank you!
January 14th, 2010 at 10:55 pm
[...] In one of the next guides I explain how to completely disassemble HP Pavilion dv6500, dv6600, dv6700, dv6800 notebooks. It should be similar for HP Pavilion dv6000 [...]
January 14th, 2010 at 10:57 pm
[...] In one of the next guides I explain how to completely disassemble HP Pavilion dv6500, dv6600, dv6700, dv6800 notebooks. It should be similar for HP Pavilion [...]
January 16th, 2010 at 2:22 am
Thank you for posting this tutorial, I hope i will manage to change the CPU without any problems following this instructions.
January 18th, 2010 at 11:13 am
The power connector on my dv6426 has stopped working. What are the steps to replace the power connector board? Do i need to unassemble all the way to reach the power connector board?
January 18th, 2010 at 11:17 am
Mike N,
The power connector board located under the top cover. You’ll have to remove the top cover as it shown in the step 18.
You’ll be able to replace the power connector board without removing the motherboard if you can unplug two power board cables shown in the step 23.
January 19th, 2010 at 11:55 am
If I need to detach/reattach my sound card, is that possible with a 6500 is it too integrated into the motherboard? Windows can no longer detect any sound hardware (it’s not the driver, trust me I tried) so I think I need to check out a hardware solution. Either replugging it to make it detect new, replacing it if possible, or getting an external sound card.
January 21st, 2010 at 8:14 am
Hi, the fan on my dv6426 seems to be running slow and the temperatures are high. Can you tell me how to clean the fan from inside? I can dis-assemble the laptop. I dont want to touch the processor as I dont have thermal gel. I dont have compressed air, I will use a q-Tip. Thanks.
January 21st, 2010 at 3:17 pm
Hello, I’ve been having some problems with my dv6000
At some point it wouldn’t start and I noticed that when I turnet it on it was trying to read ( I suposse) something on the SD card port, because the blue led was shining brightly. Then I procedded to force boot the laptop because it would keep rebooting itself always trying to read something from said port. Finnaly when the led would’t turn on it would start normally. Sometimes it took me up to three tries so the laptop started. Yesterday this changed, it would not stop trying to read something from the port (again I’m guessing) sometimes I would insert a card and it seemed to fix the problem, not this time. I’ve tried to force boot (keep pressing the power button until it yeah, you know what I mean) several times but it’s not working. I stumbled here googling how to dissemble my laptop, thinking that if I somehow disconnected the port it would work again. I read it all and before dissasembling my laptop decided to consult a tech first. Any comments will be greatly appreciated.
and excuse my grammar or not using proper terms, for english is not my first language.
Cheers!
January 21st, 2010 at 3:29 pm
Emmanuel,
I don’t remember location of all LED lights on this model off the top of my head. Does it have a dedicated SD card LED? Maybe you are confusing it with a hard drive LED?
I guess there could be a problem with the hard drive and the LED is on all the time because the laptop is trying access the hard drive. Just a guess.
By the way, if you have a problem with the SD card and it’s preventing the laptop from starting properly, there is not much you can do besides replacing the entire motherboard. The SD card slot is soldered to the motherboard.
January 21st, 2010 at 3:53 pm
Kumar,
I would really suggest using canned air or air compressor. It’s not necessary to disassemble the laptop completely.
You can remove the keyboard and the bezel and get access to the fan as it shown in the step 10.
After that just blow compressed air into the fan until it’s clean.
January 21st, 2010 at 10:00 pm
Do I need to clarify the particulars of my question above?
January 21st, 2010 at 11:03 pm
Lap Tech:
I own a dv6000 and no, the sd card port its on the left side of the laptop. And I am not confusing the hdd led with the port led. I’ll take my laptop to a tech and see what they can do. And if not I’ll save all my stuff from the HD and save for a new lappy. Thanks.
January 22nd, 2010 at 9:21 am
Ian,
If I need to detach/reattach my sound card, is that possible with a 6500 is it too integrated into the motherboard? Windows can no longer detect any sound hardware (it’s not the driver, trust me I tried) so I think I need to check out a hardware solution.
Yes, I believe the sound chip is soldered to the motherboard.
Even though the sound control board (volume wheel and audio jacks) is a separate unit, I believe the main sound circuit is located on the motherboard and replacing or reconnecting the sound control board will not help.
External PCMCIA audio cards are very expensive.
January 24th, 2010 at 12:07 pm
Great step by step directions. I’m a professional tech, but not with HP. They don’t provide manuals, so it’s nice to have the steps in the right order so you’re not snapping off bezels, etc. because there were two more screws you didn’t know about. Changed a motherboard in less than an hour.
Thanx!!
January 27th, 2010 at 4:45 pm
I have an HP Pavilion dv6000, among several problems like my battery not working from the first day, to my screen having 6 or so lines that always show one color. The main issue currently is my DVDRW Drive. It worked at one point but now when I place a dvd in the drive nothing happens. When I locate the drive from “my computer” and double click it, the dvd tray opens and it says insert a disk. If this does not happen then the dvd or installation disk just spins inside and the drive makes some constant whining noise every 10 seconds until I eject the disk in frustration.
Any advice?
February 2nd, 2010 at 7:49 am
Great Tutorial. Helped me alot while disassembling mine dv6000. Thank you!
February 2nd, 2010 at 9:46 am
I have a sticker stuck on my cooling fan of my hp Pavilion dv6000. I am having problems getting to the cooling fan and removing it. Can please help me?
February 7th, 2010 at 12:20 pm
My Hp dv6600 just stopped working one morning. It cut off when I was in the middle of doing something. Now it won’t even turn on or do anything. When you press the ON button it comes on for less than 5 seconds and it cuts back off. Can you please help me diagnose what it would be and how I can fix the problem??? and also how I may test my Hard drive if it didn’t crush since my laptop won’t come on
February 7th, 2010 at 3:44 pm
victor,
First of all, test the AC adapter. Find out if the adapter outputs correct voltage.
It’s possible that your laptop doesn’t start because the AC adapter is dead and the battery doesn’t have enough charge to start the laptop.
February 8th, 2010 at 4:29 pm
Thanks for great diagrams. I’m stuck on step 3 because I can’t get the RAM cards out. Any suggestions for that?
Do you think I am right in hoping that removing and resetting the RAM cards and hard drive I might help my computer work? The problem is that it won’t boot. The “Startup Repair” details say (under #6) “NoHardDrive.” Also, when I try bootrec.exe under the administrator:X:, “/rebuildbcd” and “/scanOS” both reply that “Total identified windows installations: are zero; and the “/fixmbr” and “/fixboot” reply “cannot find path.” So, I am concluding that the computer isn’t recognizing the hard drive or my installed Windows Vista. I don’t have reinstallation discs for Vista and I see I can order them from HP, but would they work if my computer doesn’t recognize my “C” drive. (I never saw any reference to an X drive before this mess.)
February 8th, 2010 at 7:09 pm
I found how to remove the RAM cards on your instructions for the HP6000. I removed and reset the RAM cards and hard drive and nothing improved. Any suggestions on previously posted problem?
February 8th, 2010 at 11:02 pm
Carla,
I would test the hard drive. Enter the BIOS setup menu and search for the hard drive testing utility.
Usually HP has HDD testing utility in the BIOS for business models. Not sure about regular retail models. Take a look in the BIOS for the hard drive testing utility and run it.
February 9th, 2010 at 12:59 pm
Outstanding Help For Hp Notebook , It Really Helped Me To Change My Mouse Left And Right Buttons , By The Way I Have HP dv6810us , Thanks.
February 17th, 2010 at 3:35 am
Thanks for the great presentation of taking the laptop apart.
What cables or ribbons are responsible for sound? I want to make sure I connected it correctly.
I have an HP Pavilion dv6000 and I replaced the motherboard without any trouble.
I have then installed Windows 7 an since then I could not get my sound to work.
Everything looks like its working. The green bar on the sound jumps up and down when music is playing but no sound coming from the speakers or earphones.
February 18th, 2010 at 4:16 am
Just want to thank you for the step by step instructions, I’m going to need them to fix my wife’s laptop. Currently my wife’s laptop will not start. I have found a trick to getting it start by wrapping it in a heavy towel or blanket and just letting it run. After about 30 minutes it usually starts. There’s a issue with the battery, but I’m replacing that.
Another issue is with logonIU.exe and rasman.dll. I’m getting a error that logonUI.exe unable to locate component (rasman.dll). I look in the system32 directory and it’s there. I speculate it’s a virus, and have some decent anti-virus and malware software, it located some trojans, and malware, but it didn’t help anything. Any suggestions on what it could be and how to fix it. And I also have learned that the DV6000 has a heating issue. HP put some cheap motherboards in these laptops and once they get heated, the cpu gets unseated. Bad thermo paste use I think. This can be fixed by using a blowdryer, or heatgun and a couple of peenies.
Anyway. your instructions will help me fix that issue, i hope. Can you tell me if there are any good replacement motherboards for the dv6000? I would really like to get rid of the one currently in the laptop.
Thanks for you help,
Edwin
February 18th, 2010 at 7:10 am
I have same problem as Carla. I took the HD out and it ran great with my desktop. None of the setting in the BIOS was incorrect. What else could be the problem? I am currently opening the laptop up looking for any obvious broken hardware.
It broke when I laid it down, it was shutting down, I put the left side on the ground and let my hand slide out from under it…drop height of about 1/2 an inch….
February 18th, 2010 at 2:10 pm
Ryan,
What exactly is your problem? The laptop will not boot?
Did you check both memory modules? Maybe one of the modules popped up from the slot. Try reconnecting memory.
February 18th, 2010 at 2:47 pm
Edwin,
No, I don’t have any source for that.
You can search for a new motherboard by the part number which could be found on a sticker in the memory compartment.
Find the part number and google it. I’m sure you’ll find lots of offers.
February 18th, 2010 at 3:38 pm
Kobus,
Maybe you forgot to connect the audio board shown in the step 22?
February 18th, 2010 at 9:15 pm
If I forgot to connect the audio board shown in the step 22 like you suggested, will this cause my onboard speakers not to work? Isn’t that board only for external devices like headphones or microphones?
February 19th, 2010 at 10:08 am
Kobus,
Not sure about that.
I think that sound chip is integrated into the motherboard and technically this board shouldn’t affect external speakers, but I’m not positive 100%.
I just looked at the official service manual for dv6000. Maybe you forgot to plug the speakers?
Take a look here:
http://h10032.www1.hp.com/ctg/Manual/c01035677.pdf
It’s on the page 5-30.
February 19th, 2010 at 10:19 am
Kobus,
It’s kinda strange. In the service manual the speaker assembly in a Pavilion dv6000 is shown as a separate module but according to my pictures it’s attached to the cover above the keyboard. It’s confusing.
Make sure both cables shown in the step 9 are connected to the motherboard.
Also, check all cables shown in the step 10 (not just one pointed by the yellow arrow). Make sure all cables are properly connected.
February 23rd, 2010 at 9:49 pm
Thanks for the effort but my sound still doesnt work.
I checked all caples in the steps above and everything looks fine.
I think it might be a software or windows problem.
Thanks anyway
February 24th, 2010 at 11:48 am
Hi, nice guide!
I have an HP dv6630, and 2 days ago stopped working.
It seems like a video card issue.
The monitor show a lot of artifacts, strange numbers and letters, also on the bios screens.
I post you a photo of the Boot menu (pressing esc at the very beginning of the boot, so I can take a photo):
http://www.postimage.org/image.php?v=aVrJJcJ
(it’s possible to read “Boot Menu” at the center of the screen)
What could it be? Could the video card be broken or whatelse?
I have to try to open my laptop?
Thank you in advance
February 24th, 2010 at 11:53 am
bautz,
It looks like the video card failure. Unfortunately, the video card is integrated into the motherboard and the whole motherboard has to be replaced.
Just in case, test your laptop with video on the external monitor. Can you get any image at all? Is it garbled too?
Also, try removing memory modules one by one. Test the laptop with each module individually. I doubt it will change anything, but try anyway.
February 24th, 2010 at 12:24 pm
Thank you for the fast answer.
I checked with an external monitor, but it doesn’t work, it stays black (once upon a time it worked), and the laptop screen boot up flickering.
It’s like the video card output doesn’t work.
I’ve found googling that dv6000 laptops suffer of the video card chip detaching from the motherboard. I hope to solve.
Anyway, I’ll test the ram modules.
February 25th, 2010 at 1:34 pm
Hi,
I have dv6600. Yesterday I disassembled it to clean the fan. When I put it all back together and turned it on, the display would not power up…and the system seems to be powering up but all processing stops withing the first 3 seconds as the hard disk light stops blinking.
If display cable is not hooked up properly, can it stop the system from loading the operating system? I already checked all the cable connections and they seems ok…Could anyone help? What else should I check?
February 25th, 2010 at 2:21 pm
Sol,
Did you remove the heat sink for cleaning? Maybe you accidentally pulled the CPU from the socket. If that’s the case, you’ll have to reseat the CPU.
Also, check memory modules. Maybe one of them is not connected correctly. Try reseating both memory modules.
February 25th, 2010 at 2:28 pm
I never took out the cpu from its socket but I’ll chk again….also, I didn’t take away any heat sinks…but the one on top of cpu is completely gone anyway. I already reseated both RAM chips but to no avail….
February 27th, 2010 at 3:06 pm
Brilliant guide, a few days ago my HP DV2630EA died with the infamous nVidia chipset problems on the G84 and G86 – graphics corruption, even in the BIOS – making the laptop useless.
After using the towel trick (wrap the laptop in a towel, turn on minus hard drive, leave for one hour to allow system to get VERY hot – hot enough to remelt solder on graphics core and fix problem), I dismantled my laptop using your guide to replace the default thermal pad on the graphics chip with a copper spacer (from eBay) and some AS5.
I have now put the laptop back together and she’s now doing just fine. Thanks for the guide, even if the design of my laptop is slightly different to the one shown above.
Cheers!
February 27th, 2010 at 9:55 pm
Chris,
I guess you should have used this guide for HP Pavilion dv2000 series.
http://www.insidemylaptop.com/take-apart-hp-pavilion-dv2000-notebook-pc/
February 28th, 2010 at 1:23 am
@Chris (comment 40)
How did you fix your nvidia problem?
I think I have a similar problem, but I have a HP dv6366ea.
Can you link me a guide or how to to solve that?
Removing the hard drive, starting the pc in a towel and let it run for 1 hour it’s enought to solve?
Thanks
February 28th, 2010 at 11:41 am
bautz,
I believe this model fails because the video chip separates from the motherboard. I think Chris did the trick in order to re-flow the video chip.
There are many different DIY-tutorials for fixing video problems in HP Pavilion dv2000, dv6000, dv9000 series notebooks.
Here’s one of them:
http://www.youtube.com/watch?v=3MGvJCMQFis
here’s another one:
http://www.youtube.com/watch?v=bnkQNmKauEc
Not sure if it works, never tried it myself. Proceed on your own risk.
March 4th, 2010 at 2:21 pm
[...] You can use instructions for taking apart HP Pavilion dv6500, dv6600, dv6700, dv6800 notebooks. 2. Service manual for HP Pavilion dv6000 [...]
March 4th, 2010 at 4:18 pm
I have a hp dv6245 lap top. When I was using it the other day it powered off and would not come back on. I attached the the power cord to it and plugged it to the outlet, the blue light at connection at the lap top came on but noting would come on. When I pressed on the power button board cover, (Altec Lansing label area) that section would light up but would not do anything else when pressure was put on the power button board cover. Is it possible that there is a wire loose. I took the lap top to the Geek squad, they said it was probably the motherboard. Is this true.
March 4th, 2010 at 4:25 pm
Henry,
Video failure is a known issue with dv6000 series.
First, I would try reseating memory modules. If you have two modules, try removing them one by one.
If the laptop still has no video even when only one (either one) memory module is installed, probably this is the video chip failure.
HP knows about this problem and you can get a free repair from HP if your laptop qualify.
March 5th, 2010 at 11:37 pm
Well, I just spent an afternoon preparing my kitchen counter as an operatory, procuring the blow torch with which to use as the prime instrument and began disassembling as shown above. The aim is to reflow the video chipset on the dv6000 motherboard. Hopefully the result will be a fully functioning computer when the procedure is completed.
The motherboard is now removed and shielded with foil to isolate the loose chip and protect the surrounding components from the heat. I now train the torch on the chip and slowly heat it up to the required temperature of 210 degrees to remelt all the solder underneath it. I use an inexpensive infrared thermometer to monitor the progress. Once reaching the critical temperature, I shut off the torch and let it cool. I reassemble the computer using the directions above in reverse and Whammo! a fully functioning computer! Thank you for this post, a $10 fix for a $400 problem. for additional info on reflowing the video chip go here…
http://www.youtube.com/watch?v=bnkQNmKauEc
March 6th, 2010 at 11:27 am
I just got done replacing the motherboard following your guide, when I hit start she came right up or at least I thought. I’m getting an error now on start-up that reads “104-Unsupported wireless network device detected. System Halted. Remove device & restart”
I have no idea what it’s talking about, there’s nothing in the drive. Ever heard of this or know what to check?
March 6th, 2010 at 11:38 am
Guess I should have mentioned, its an HP DV6436nr, I’m thinking the motherboard is not compatible with the wireless card or vice versa….
March 15th, 2010 at 2:36 pm
Hi,
I have a dv6174ea. The system clock is not running, just runs from 10-11pm then goes back to 10 again.
I opened up the panel to replace the battery but instead of a silver button battery it had a black connecter attached to it with red and black leads coming out of it. what is this thing?
I’ve had my motherboard replaced a few times.
Cheers.
March 22nd, 2010 at 12:34 pm
Thanks to the author for such thorough explanation!
I should mention that my pavillion dv6600 has lost sound both from speakers and from audio-out.
Kobus may just have the same trouble – dead audio.
As for me, I use usb audio card instead.
April 4th, 2010 at 4:55 am
Thanks for the guide. Helped a lot! It’s a real shame you have take your whole laptop apart just to clean and grease the cooling component.
Mine (dv6970ej) didn’t have thermal grease applied to the VGA either, just as Producr mentioned.
April 4th, 2010 at 10:06 am
DK,
Maybe you didn’t have any grease applied to the VGA chip because instead of thermal grease HP uses thermal pads?
April 5th, 2010 at 1:49 am
Nope. They applied a pad to what I assume is the chipset (sits between the CPU and GPU chips anyway), but the only thing that stood between the GPU and cooler surface was air.
April 7th, 2010 at 5:03 am
Thanks for the helpful guide. I used this to strip down a friends HP DV-6552ea Pavilion laptop.
His laptop had suffered the famous no display problem that can only be solved by either heating the nvidia chip up or replacing the motherboard. I tried to heat it up and took all the precautions whilst doing so, but the laptop failed to turn on afterwards which shows the important of using a thermometer of some sort to gage the temperature whilst your working.
There was a thermal pad in between the heatsink and the nVidia chip – and it still overheated. I removed this pad and air-dusted the entire inside of the laptop. I then noted that the heatsink does not sit flush with the nvidia chip, and therefore used a British one pence piece (with some thermal paste either side of it) and placed this on top of the nvidia chip. I cleaned up the dried up paste on the CPU/heatsink and applied fresh to it. My original intention was to get a small square piece of copper which i did, but the depth was wrong. I think it needs to be atleast 1.5/2mm. After replacing the motherboard, the cpu temp is now 26º/32º (core #0 and #1) and the Nvidia chip is at 56º steady which is fine.
April 7th, 2010 at 9:11 am
Kol,
Here’s how I fixed “no video” problem on a Comapq Presario V6000 notebook:
http://www.laptoprepair101.com/laptop/2010/04/06/fixing-compaq-presario-v6000-motherboard-no-video-issue/
I’m still testing the laptop to find out for how long this repair will last.
April 9th, 2010 at 9:46 pm
I recently replaced my motherboard with a refurb from an Ebay retailer. Double and triple checked the HP documentation and my old motherboard’s serial #’s to make sure I was getting the right one.
Well, everything starts fine, but I also get the 104 Error. Unsupported wireless network device detected. It pulls a total system halt at this point until I remove the adapter.
Seems there might have been different revisions of the board released. I hope with all my might that a BIOS flash will do the trick. Sad thing is, that’s how the last board fried
Anyone know which chip on the board is the BIOS chip, in case it fries again?
April 10th, 2010 at 10:57 am
Just thought I’d post back with results for the good of all. I flashed the BIOS to the latest version using WinFlash (holding my breath the entire time), and now I no longer get any complaints from the BIOS about the wireless adapter.
Installing Win7 now….
April 12th, 2010 at 11:34 am
I did the same thing with the Bios, flashed it & the error stopped. Computer came up & ran beautifully, for about a month. Now it’s right back were it was with the replacement motherboard??? Will not start up again, just recycles through the initial procedure only. This is ridiculous, I guess the motherboard I bought must have been a used one (did not buy from HP) I’m going to try one more but if that does the same thing I’m trashing this piece of crap laptop.
April 12th, 2010 at 11:56 am
hey there!
Thanks a lot for this awesome HowTo!
I have a similar problem with a HP Pavilion dv6545eg:
Some weeks ago the original power supply broke with a loud pop and bad smell.
i got a replacement PSU by acompany called “hama” which is supposed to suit for this model (19.5V, 4.72A). It worked fine until two days ago, when the battery went out – Windows shut down. And the notebook could not be turned on again since.
When pressing the Start-Button NOTHING happens – no screen, no fan-noise.
As long as the battery is attached to the notebook, the blue LED at the front blinks 3 times when pressing the Start-Button. Nothing else. (If i interprete this right, this indicates an empty battery).
When the power supply is attached, the blue Power-LED (ring) at the Power-input is on. Still nothing happens when pressing the power button.
If both is battery and PSU are attached, it doesn’t seem that the battery is being charged. I’m not sure though – but the LED at the front doesn’t indicate the charging, all LEDs besides the one at the power input are off. still the Battery-LED blinks again 3 times when the battery is attached.
I followed your steps to disassamble the notebook, because i thought it might be a bad soulder-spot around the power-input or a broken lead to the mainboard.
but i do find 19.5V at the mainboard – power input-spot (next to PR9, PR10).
is there supposed to be any voltage at the battery-pins, when the battery is disconnected? i couldn’t find any – maybe there’s the problem?
soulder-spots look fine tough, and i can’t really figure out the schematics – i guess the charging voltage is dependend on electronics on the mainboard and the battery-pack itself.
Any suggestions furthermore?
I wonder if the notebook would work with a full charged battery… just don’t know how to get my battery charged without the notebook working…
Don’t really want to spend €400,- for HP repair, rather buy a new notebook.. but with what money?
April 13th, 2010 at 9:33 am
Thank you for the tutorial, it is very helpful. I do have a question though, does the hp pavilion-dv6700 and the hp pavilion-dv5000 have the same lcd screen?
April 13th, 2010 at 11:00 am
What a very professional guide indeed.
I found this as I was looking for information on how to add an internal BT module to my DV6525em, I was of course hoping in might be easier to access, but if I read the guide correctly, you need to strip the laptop down to the very basics and remove the MOBO?
I’m hoping there is an easier way or maybe I’ll just go for a mini USB one lol.
April 17th, 2010 at 10:58 pm
Sparkybhoy,
I believe in your HP Pavilion dv6525em notebook the Bluetooth module mounts under the top cover. It’s not necessary to remove the motherboard but you’ll have to remove the top cover.
Take a look at this service manual for HP Pavilion dv6500, dv6600, and dv6700 Entertainment PCs.
The Bluetooth module is shown on the page 79.
April 19th, 2010 at 7:14 pm
That was a very nice guide.
The reason I came upon this was I was looking for information on fixing BIOS issues on my laptop.
My brother was updating his laptop’s BIOS when it crashed (or stopped). Now when you try to turn it on, it turns on for about 5 seconds and then shuts off. Nothing comes on screen, you hear the fan turn on, all the little blue lights on the laptop console come on and then it just shuts off. Since the BIOS update was interrupted or what have you, this seems reasonable.
He sent his laptop to me and said if I can fix it, I can keep it.
The laptop is a HP pavilion dv6604nr. What do you recommend I do to get my laptop back in working order?
My only guess is to replace the eeprom but if that’s the case I don’t know how to.
April 24th, 2010 at 9:14 pm
Great help, a DV6827eo got hit on it’s side and twisted the GPU a bit, thus distorting the image on its own and external screen. With this guide I was able to dismantle the laptop to that point that I could straighten the GPU. Thank you very much.
April 24th, 2010 at 9:33 pm
LaptopTech,
Fantastic guide! Got me through poking around inside a DV6119US tonight – got a question – the two thinner cables that run off of the power button daughterboard to the mainboard – are either of these audio cables? I ask because the laptop in question has no sound coming out of the onboard speakers.
Thanks in advance.
April 25th, 2010 at 12:38 pm
Bill S,
Take a look at the step 9. I believe the right arrow points to the speaker cable.
You can see that cable connected to the speaker assembly on the step 10.
April 25th, 2010 at 4:45 pm
Great Resource, my HP laptops have usually lasted about 2 years before something goes awry.
So the DV 6000 I have had only one year has become terribly noisy and the fan runs so loud I can hardly concentrate. It doesn’t sound like a bad bearing it just kick starts at a hi rpm and doesn’t stop until I shut down the system.
Could you provide a reason or suggestion on how I might salvage this machine?
Thanks again for this impressive site. If I can find a solution it would be worth a contribution to your cause, otherwise I’m stuck with a new laptop……..next time not an HP.
Thanks,
Steve H
April 25th, 2010 at 10:32 pm
Steve Harter,
It’s possible the cooling fan runs at hi RPM because the heat sink is clogged with dust. The cooling fan runs full speed trying to cool down the heat sink.
Find an air compressor (or use shop-vac blower) and blow air into the fan intake on the bottom of the laptop. This will remove most dust from the cooling module.
Test your laptop again.
April 26th, 2010 at 3:22 pm
Thanks, LTG. Still a no-go on the sound. I’d wager the button board is hosed. The laptop won’t power on through the main power switch (did with some fiddling last night, but won’t now), so I reckon it’s the whole breadboard up there.
Thanks again! I am so buying your DVD next month!
May 1st, 2010 at 6:16 pm
Laptop Tech – Thanks so much fo these awesome directions. I was able to replace the motherboard on my HP DV6700. After I put the new motherboard in the laptop it is not powering up. Any suggestions?
Thanks in advance,
Joe
May 4th, 2010 at 12:15 am
The two USB ports on the left side have gone bad one after the other. The first one was out of order some 7 months ago and the second one just last week.
When I inspected it I found out that the rightmost contact pin of the four in the USB port has gotten loose and slide inward. This is what has happened to both ports. I think this contact pin carries one of the two terminals of the 5 DC current. I use a 3G data card for Internet connectivity often and I always notice that the data card gets hot and maybe the line also gets heated making the soldered point connecting that contact pin to the motherboard or something else melt and thereby resulting in the contact pin slide inward.
Therefore, please suggest a solution. I don’t want to use USB replicator, but want the USB ports on my laptop repaired or replaced. Could it be possible I have the loosened pins soldered or the USB port jacks have to be replaced with a new one? If they have to be replaced, where can I buy the jacks and how much do they cost?
Thanks.
May 4th, 2010 at 7:12 pm
Khalid,
Unfortunately, both USB ports on the left side are soldered directly to the motherboard. If USB ports are broken, they have to be replaced.
It’s necessary to remove the motherboard, desolder damaged USB ports and solder new USB ports (if you can find them).
Where can you find new USB ports? I don’t know. They all are different.
I guess you can take a closer look at the damaged ports, and if you find any number printed on the ports try searching on Google.
Another solution would be searching for a similar damaged motherboard somewhere on eBay and use USB ports from that board.
Alternatively, you can use a ExpressCard54 USB adapter. You have one ExpressCard54 slot.
May 4th, 2010 at 7:13 pm
Joe,
1. Make sure the CPU is seated correctly and LOCKED in the socket.
2. Make sure memory modules are seated correctly.
May 4th, 2010 at 11:42 pm
“STEP 9.
Disconnect two cables running from the power button boar cover.
There are no locks on these connectors. Simply pull both cables from connectors.”
I recommend disconnesting at power button board cover insteed(other end). Mine power button and speekers doesnt work anymore, because did like STEP 9 says.
May 5th, 2010 at 7:28 am
Raul,
Disconnecting those cables shouldn’t damage the laptop. If your speakers and power button doesn’t work, check the cable connection.
Maybe you damaged the cable while disconnecting it.
May 5th, 2010 at 1:53 pm
I was just curious if you remember how long it took you to take the motherboard out and put it all back together again.
May 5th, 2010 at 1:58 pm
Trevor,
About 30 minutes to remove the motherboard and 30 more minutes to put the laptop back together.
May 15th, 2010 at 12:19 am
If anyone is having troulbe with the fan seemingly running constantly at full speed, you can try updating the bios (aside from cleaning the computer). The bios regulates things like the fan’s rpm’s and I noticed an improvement on mine after updating. You can find the more current versions of the bios for your model at hp’s website.
May 15th, 2010 at 6:30 pm
can anyone please tell me where the fuses are on the mother board of the dv9626us and what they look like?
May 15th, 2010 at 7:27 pm
great step by step guide
my question is about the power connector…i think
my laptop wont turn on so i went and got another power connector board.
took it apart and put it all back together….and still nothing
im wondering what else it could be?
when i plug in the power cord the blue light doesnt turn on.
May 16th, 2010 at 8:45 am
andrewt,
Maybe bad AC adapter? Did you test the adapter to make sure it outputs correct voltage?
May 16th, 2010 at 9:21 am
yes
i have used my ac adapter on another hp dv6000 and it seems to work just fine.
i plugged the adapter into the power board while it was not attached to the motherboard and the light went on thinking “what if its the motherboard.”
anyway, detached, the blue light turns on, attached, no light.
May 16th, 2010 at 9:48 am
andrewt,
Sounds like the motherboard failure.
May 16th, 2010 at 11:02 am
boo
sucks to be me…..
May 18th, 2010 at 7:06 pm
Thank You!
With your help, I was able to remove a faulty sound port thing. It’s great to have a working computer again!
May 23rd, 2010 at 12:10 pm
water dripped on my dv6 while it was turned on and it now will not power up the blue light still comes on when i plug in the ac adapter any idea on where i should start looking for failure point is there a fuse or breaker in such an event?
May 26th, 2010 at 1:41 am
i have a dv6000 and ordered new mobo but when connected back up the same chip started smoking, it was labeled r381 on mobo next to chip about an inch above wifi slider bottom left of mobo. why would this happen, only have mobo, ram cpu and fan etc and power switch and dc power connected as you shown.
May 26th, 2010 at 2:24 pm
I have one in for repair. The conection from the AC adapter to the DC input jack was wiggly. The barrel of the AC adapter was the problem(if eventually fell right out). I guess this is fairly common from what I have been reading.
May 26th, 2010 at 5:39 pm
My power jack for my hp dv6700 broke and im atempting to replace it. I got my laptop taken apart no problem. Now though i cant desolder the power jack from the board. Im using a 40 watt iron at 900 degrees and this solder will not melt. I’ve searched all over for an answer and havent found one. The only thing i can think of is that the solder HP uses has a higher melting point than 900 degrees. Any thoughts?
May 27th, 2010 at 10:27 am
My screen on my DV6700 has gone faint from a lil water damage. The laptop comes on with no problem, except for the screen is faint, I can see the home screen just not as it once was. I was told that it was the backlight and now I am or want to attempt to fix it myself. I just needed to know if the problem could be something else or not. If anyone could give me a lil insight that would be great. And also if it is the backlight, where can it be found. Thanks!!!
May 28th, 2010 at 7:27 am
Marc,
It’s hard to tell what is causing the problem without testing the laptop with another working display.
Did you spill water on the keyboard or LCD screen?
If you spilled on the keyboard and the screen light went off after that, it’s possible you damaged the motherboard.
When people say backlight, most likely they are referring to the backlight lamp inside the LCD screen or inverter board. The backlight lamp is located inside the LCD screen. If the backlight lamp goes bad, the entire LCD screen has to be replaced. The inverter board mounted under the LCD screen.
May 30th, 2010 at 10:54 am
Thank you so much – you have been a life-saver!
Following your instructions, I took everything apart and I found that the cooling assembly was packed with lint, making this laptop shut down due to thermal within 2 minits from boot.
Now it’s cool and happy.
Thanks again, mate!
May 31st, 2010 at 2:54 pm
Beautiful, taught just like a teacher.
June 3rd, 2010 at 6:39 am
I have a small problem… The connector that goes to the power board broke on my laptop. I can solder the wires to the back of the connector but I dont know what color wire goes where. The picture is not clear enough to see… can you help me out?
June 4th, 2010 at 12:18 pm
Thank you, Thank you Thank you!
I had to replace my power jack which meant removing the MOBO.
Now back up and working.
Thanks!
June 4th, 2010 at 4:54 pm
Thanks for the tutorial I haved a few doubts about this and with this guide I changed a motherboard quickly thanks a lot………………………….
June 6th, 2010 at 8:43 am
Can you show me where is the BIOS chip ?
June 6th, 2010 at 10:32 pm
hi
im putting my laptop back together and im having a problem.. where ever i put the battery or the power cord the power just turns on the fan run for a sec then then turns off but the power still running through. if i press the power buttom to start it up nothing happes and screen is always black.
any ideas on where i went wrong and how to fix this with the issue that im having? i know i put all cables back together. please help.
Many thanks
June 10th, 2010 at 4:30 pm
chris:
this is a common problem with the motherboard. you most likely did nothing wrong. there was a huge recall on the 6000 series a year ago, i missed it myself. the motherboard has gone bad. it could have happened at any time. you can call HP and attempt to deal with their customer support, or you could go buy a new laptop. I’m going with the latter.
June 15th, 2010 at 2:26 am
Hello,
I just disassemble my hp dv 6700 to clean its fan but afterward I couldn’t reattached the touch pad cable to the motherboard. To remove to cable from the motherboard, I just pulled it. There wasn’t any pin or something to press first to free the jack. Did I made something wrong? Because right now, the cable that I pulled off just don’t fit well. Its like there should be some pincer to hold it there. Please help me out.
June 19th, 2010 at 3:08 am
i have never attempted this before but i am so fed up with hp’s customer support that i no longer trust hp to fix my laptop. i came across this after arguing it out with hp who keeps telling me to spend another 90 dollars on a third ac adapter/power cord when they are failing to comprehend the jack is loose and has been since i bought the laptop. anyhow, after seeing this, i am printing it out and going to use it to try and guide myself through taking apart the laptop and re-soldering the loose power jack. also another issue i have is with the laptop getting hot. is it safe to use a can of air to clean the dust out of the laptop or will this cause damage? please let me know before i begin tearing into this. worse thing that will happen is i will have to buy another laptop… and to be honest, when i do i know for a fact i will not buy another hp. lol.
June 22nd, 2010 at 9:31 pm
First off I want to say great step by step instructions. I am having a problem at step 17. When trying to lift the face plate up, it seems that there is something still holding it down. The hold seems to be coming from under the mouse plate. Now i see you are using the pick as a “case cracker”. Are you actually breaking what is holding the face plate to the motherboard. I am just afraid that I will try and pull it off and that was not what you were doing. Thanks for your help!
June 22nd, 2010 at 9:39 pm
Steven,
Maybe you forgot to remove two hex studs shown on the step 5?
No! I’m not breaking anything. The pick helps me to separate the top cover from the base.
June 23rd, 2010 at 6:52 am
Keep up the good work! This is the first time I can say : what a clear instructions!!
Can you help me with one issue?Which kind of screwdriver did you use to open those special 2 screws in step 5 ??
please help me with this, I’m almost there
June 23rd, 2010 at 10:07 am
Hara,
I’m using Craftsman 3/16 nutdriver.
June 24th, 2010 at 11:57 am
I was removing the touchpad from the motherboard and the cable came undone from underneath it, not from the motherboard itself. i’m having a terribly hard time getting back in. is it even possible to fix?
June 24th, 2010 at 11:42 pm
oneate7,
I guess you’ll have to remove the top cover as it shown on the step 18, connect the cable back in place and put it back together.
June 26th, 2010 at 1:41 pm
Hi
I opened the two special screws (hex) finally. Now I have put back everything, I have one problem, the wireless card is not present in networkconnection, and the led of the wireless switch , is orange, even if I switch the wirelles to on.
I opened back the wirelles and put it very good in the place, then screwed it back and putted back te wireless cables in correct position, but not ok.
Can someone help me?
June 27th, 2010 at 8:57 am
I disassembled my DV6500 and cleaned the fan, put back together and powered it. There are 4 beeping sounds and the power light blinks, all other lights stay on, the computer does not start up. What could it be?
Thanks!!!
June 28th, 2010 at 10:12 am
al,
1. Check memory modules. Make sure memory modules seated correctly.
2. Did you remove the heatsink for cleaning? Did you separate it from the CPU? Maybe you accidentally pulled the CPU from socket. Try reconnecting the CPU.
3. Check all internal connections.
June 28th, 2010 at 10:51 am
Hara,
Why did you take it apart? What was wrong with the laptop?
June 28th, 2010 at 1:26 pm
This step by step is incredibly helpful. I am removing my cooling assembly & I have a question about the steps that require a cable to be disconnected (Steps 3, 8, 9, 10, 22 & 23). How do you re-attach these cables. If sodering is required, I want to make sure I have someone who knows how to soder available to help me when I go for this. Thanks a ton & excellent job on the instructions!
June 28th, 2010 at 1:45 pm
Robert M,
No soldering required whatsoever!
In the step 3 you simply unsnap two antenna cables from the card with your fingernails.
In the step 8 the connector has two parts: base and locking tap. You carefully lift up the locking tab, release the cable and pull it from the connector.
In the step 10 you pull the black male connector from the white female base.
Take a closer look at all connectors before disconnecting them. It shouldn’t be difficult to figure out how to disconnect them. Again, no soldering required.
June 29th, 2010 at 2:28 pm
First, thanks for all your effort in putting together these wonderful step-by-step tutorials. I’ve worked on many a tower PC over the years, and they’re all “pretty much the same”, but laptops are entirely different animals. Every manufacturer has a different way to put these together and that’s often the case within the same model range!
I have someone’s PC where I absolutely know the problem is a loose power jack on the power board just from the behavior I’m seeing. If one slightly wiggles the power jack (and it’s loose) it reseats and will work until bumped again. It’s gotten worse, though, and I’d like to solder it back on the power board. The soldering aspect is not the problem.
While your full disassembly instructions are quite clear, I am wondering if there are any shortcuts that can be taken if the only thing that one wants access to is the power board. I’ve read through the instructions once, but am still uncertain as to whether there are any corners I can cut or whether I really must disassemble everything just to get to the power board.
Thank you in advance for any light you can shed.
Brian
July 2nd, 2010 at 5:49 am
I received a HP pavilion but it would not turn on.
After following your guide (quality) I discovered that the cable being pointed to in step 10 is missing from the socket.
I can’t find it to save my life.
This explains why it won’t turn on, but I don’t know what to do now.
Could you help explain where the other end might run to so I can trace it back and plug in back in?
July 2nd, 2010 at 2:19 pm
Is there any website showing documentation on how to reassemble the laptop step by step like it showed to disassembled it?
July 5th, 2010 at 8:31 am
Hi,
Thanks for this wonderful tutorial.
It was very helpful.
My problem is that after I put my dv6715nr back together, the sound system won’t work. I checked and double checked the only audio cable, shown in step 22 above. It is connected. Yet, nothing. The windows audio logo on the far left corner of the tray doesn’t even appear. Neither does hardware device section shows the presence of audio device. So, I reformatted the hard drive and reinstall with factory install dvd. Still nothing. The installation process says it can’t find the audio device. What is going on?
Other than the audio, everything works fine.
Any ideas or suggestions?
Thanks.
July 9th, 2010 at 7:03 am
This is a great article. My laptop is not charging my battery. Do you think it is a problem in motherboard or in power connector as shown in step 26.
Note: My battery and power adapter both are working fine.
July 10th, 2010 at 10:27 pm
Niraj,
First of all, try reconnecting the battery. Maybe it’s just not making good contact with the motherboard.
It’s hard to tell which one is causing the problem without looking at the laptop but… if the laptop works fine when AC adapter plugged but will not charge the battery, most likely it’s the motherboard problem.
July 12th, 2010 at 9:36 am
Great walk through…. saved me hours of faffing adn mucking about. Thanks very much!
July 19th, 2010 at 5:34 pm
Nice job…your instructions were right on…saved me time and heartburn
July 21st, 2010 at 12:25 pm
If these instructions work, I will definitely give you a donation. Thanks.
July 24th, 2010 at 1:20 pm
After removing both the memory and hard drive covers, I found it really difficult to pull the hard drive out of its slot. Not sure if I missed something but I’m literally breaking a sweat trying to pull it out. I’m surprised nothing’s ripped yet. Am I doing something wrong or should I continue to try and pull it out? Thanks. :]
July 25th, 2010 at 6:38 pm
Nice guide. but i got one question, if i just want to apply some thermal compund over the cpu, do i have to go all the way down to step 26?
July 26th, 2010 at 11:01 am
Hello. I was left with a dv6500 that has a cracked screen and it would be cool if I could remove the monitor all in all and run it as sort of a media center since it still works. Do you think it would be possible?
July 28th, 2010 at 1:43 am
HI sir,
could you give me a pdf file form of manual how to replace/ diassemble to clean the fan of hp pavillon dv6 1299. i would be very great ifd you help me.
July 28th, 2010 at 4:11 am
Well done for this and other tutorials on this site. Please donate to him.
July 29th, 2010 at 7:21 pm
great tutorial. Spot on and saved me heaps of time.
August 1st, 2010 at 9:26 am
Great guide. Saved me much time in fixing my laptop. Many thanks for taking the time to do this.
August 2nd, 2010 at 7:06 am
Hi there,
I have an HP Pavilion dv6500 and I want to open it up either to clean the cpu fan, or replace it if it’s had it! Do I need to follow every step in the disassembly, or do I only need to go to a certain step?
Thanks,
Sian
August 2nd, 2010 at 1:40 pm
Hey,
I have a problem, I’ ve disassemble my HP Pavillion dv6675ep, I followed your instructions and I clean my computer fan and I assemble my computer back again.
The problem is: I click to power On my HP and the HP quick launch buttons don’t show up, the blue light that indicates that computer is On lights and the blue light of the card reader also lights and the wireless red light also lights, but the computer keeps like that!!!! The HP computer doesn’t light up, stays black, doesn’t appear even the BIOS…
Help meee!!!
Regrads,
Jon
August 2nd, 2010 at 8:29 pm
My computer is having a graphic card problem. can you dissemble the graphic card replace it with a new one? or how would you go about fixing the graphic problem?
August 18th, 2010 at 3:25 am
Amazing walk through, very easy to understand. I was able to install a new motherboard into a laptop for a friend with this article. You saved me a lot of time and frustration. Thank you!
August 27th, 2010 at 1:55 am
Hey very useful informaion.
In my dv6000, there is a wireless provision but it does not have bluetooth facility. I can connect it to Wi-fi connection but not to cell phone or any other blue tooth device. Can it be installed in?
August 29th, 2010 at 8:26 am
Excellent guide! FYI my Pavilion dv6500 had three coax cables to the wireless card: black, gray, green.
August 29th, 2010 at 11:40 am
Jon Fleming,
You have three cables because you have a better Wi-Fi card installed 802.11 a/b/g/n which requires an extra antenna cable.
August 31st, 2010 at 2:13 pm
And once more I used your instructions (couldn’t remember the screws positions) to change the heatsink altogether (50 bucks for the whole thing – rather expensive), because due to previous heat problems, the fan had problems and got stuck for good.
However, I messed one thig up: As I was trying to disconnect the wireless antenna cables, I used – probably – rather too much force and ripped the whole thing off of one of the connections. Now I need to go buy me an external wireless adapter, because I believe that this is unfixable. Thankfully, these wireless sticks come quite cheap nowadays.
August 31st, 2010 at 2:52 pm
Thanks a lot for the instructions w/ pictures. I just want to clean the fan and I have to remove nearly all the parts. Just the thing I hate about HP laptops. Also, where the hell are speaker connectors? I’ve been getting “No audio output installed” error and I want to check if it’s lose or not. Anyone of you know lol?
September 3rd, 2010 at 6:28 am
I’m having a bit of a problem…my internet isn’t working. Nothing shows up on the
Do I have to get one of those wrist straps if I’m replacing my wireless card? My computer will identify that the card is there but nothing shows up under Network and Sharing Centre.
More info on my problem.
http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/46396598-20b4-457a-b435-e0eecae05bb2
Please help ASAP, I’m nervous to do a backup and may lose most of my information. I’m a writer and have half a book on there but backup’s all messed up. I’m scared I have a virus/worm.
September 4th, 2010 at 9:08 pm
Amazing. I found what was wrong with the motherboard with ease, thanks to this teardown guide. Thank you so much!
September 5th, 2010 at 9:29 am
Jazz Cook,
First of all, take a look in the device manager. Do you see network adapters (Ethernet and Wireless) in there?
If both adapter appear in the device manager but not in the network connections, this could be software related problem.
Last week I had two laptops with very similar problem. I tried reinstalling drivers, removing entries from the device manager, run winsock fix but nothing helped. I had to reinstall Windows on both laptops.
Here’s what you can try. Boot the laptop from a live Linux CD (try Ubuntu Linux) and see if you can use Ethernet and wireless in there. If both network connections work fine in Ubuntu Linux but not in Windows, this is software related problem.
Your data on the hard drive still should be fine.
September 5th, 2010 at 4:01 pm
Raash,
First of all, test your laptop with headphones. If there is no sound in headphones, most likely your problem is not related to speakers.
September 5th, 2010 at 4:03 pm
Menippos,
Most likely your wireless connection can work with only one cable connected. Make sure it’s connected to the main contact on the wireless card.